# Forget password email not delivered

**URL:** <https://community.auth0.com/t/forget-password-email-not-delivered/120923>\
**Category:** Get Help\
**Tags:** user-password-management, user-management\
**Created:** [November 15, 2023, 6:11am UTC](https://community.auth0.com/t/forget-password-email-not-delivered/120923 "2023-11-15T06:11:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![yfernando](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/yfernando/32/61575_2.png) [@yfernando](https://community.auth0.com/u/yfernando)\
**Post date:** [November 15, 2023, 6:11am UTC](https://community.auth0.com/t/forget-password-email-not-delivered/120923/1 "2023-11-15T06:11:40Z")

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Hi Auth0 Team,  
Some of our users is not receiving the password email to reset the password. Is there any solution I can do?

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [November 17, 2023, 3:14pm UTC](https://community.auth0.com/t/forget-password-email-not-delivered/120923/3 "2023-11-17T15:14:15Z")

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Hi @yfernando,

Welcome to the Auth0 Community!

Here’s a good thread on troubleshooting emails:

> [@How to troubleshoot emails not being sent](https://community.auth0.com/t/how-to-troubleshoot-emails-not-being-sent/6153):
>
> I have configured an app with custom UI using Auth0 api calls as necessary. I am trying to implement a password reset. I have tried using the Swift code from I get a 200 code, but no email is sent. I also tried curl, and it says “We’ve just sent you an email to reset your password”. No email is sent. I have tried multiple emails linked to accounts in Auth0. I tried with emails that are pending or verified. More importantly, when I tried sending a verification email to a user from the Auth0 d…

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [December 1, 2023, 3:14pm UTC](https://community.auth0.com/t/forget-password-email-not-delivered/120923/4 "2023-12-01T15:14:53Z")

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