# Error while creating Email Verification ticket

**URL:** <https://community.auth0.com/t/error-while-creating-email-verification-ticket/116107>\
**Category:** Get Help\
**Tags:** email-verification, user-management\
**Created:** [September 13, 2023, 1:04pm UTC](https://community.auth0.com/t/error-while-creating-email-verification-ticket/116107 "2023-09-13T13:04:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![riya.bubna](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/riya.bubna/32/50810_2.png) [@riya.bubna](https://community.auth0.com/u/riya.bubna)\
**Post date:** [September 13, 2023, 1:04pm UTC](https://community.auth0.com/t/error-while-creating-email-verification-ticket/116107/1 "2023-09-13T13:04:16Z")

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I am following this document [Auth0 Management API v2](https://auth0.com/docs/api/management/v2/tickets/post-email-verification) to create an email verification ticket  
The payload sent is :  
url = “https://\<\>/api/v2/tickets/email-verification”

payload = json.dumps({  
“result\_url”: “\<\>”,  
“user\_id”: “\<\>”,  
“client\_id”: “\<\>”,  
“ttl\_sec”: 3600,  
“includeEmailInRedirect”: True,  
“identity”: {  
“user\_id”: “\<\>”,  
“provider”: “auth0”  
}  
})  
headers = {  
‘Content-Type’: ‘application/json’,  
‘Accept’: ‘application/json’,  
‘Authorization’: ‘Bearer \<\>’  
}

I keep seeing the error BadRequest: `Payload validation error: 'Invalid property result_url'`

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<div class="post-metadata">

**Author:** ![marks](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@marks](https://community.auth0.com/u/marks)\
**Post date:** [October 4, 2023, 4:16pm UTC](https://community.auth0.com/t/error-while-creating-email-verification-ticket/116107/2 "2023-10-04T16:16:29Z")

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having same issue, did you get this solved?

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<div class="post-metadata">

**Author:** ![riya.bubna](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/riya.bubna/32/50810_2.png) [@riya.bubna](https://community.auth0.com/u/riya.bubna)\
**Post date:** [October 11, 2023, 1:23pm UTC](https://community.auth0.com/t/error-while-creating-email-verification-ticket/116107/3 "2023-10-11T13:23:37Z")

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Not yet. Created the flow on my end.

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<div class="post-metadata">

**Author:** ![mohamed.alsabbagh](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/mohamed.alsabbagh/32/72427_2.png) [@mohamed.alsabbagh](https://community.auth0.com/u/mohamed.alsabbagh)\
**Post date:** [March 20, 2025, 7:34am UTC](https://community.auth0.com/t/error-while-creating-email-verification-ticket/116107/4 "2025-03-20T07:34:23Z")

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If client\_id is provided, ‘result\_url’ (redirects to Classic Universal Login) is not needed and also conflicts with client\_id ( New Universal Login). You can only have one or the other.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [April 3, 2025, 7:35am UTC](https://community.auth0.com/t/error-while-creating-email-verification-ticket/116107/5 "2025-04-03T07:35:01Z")

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