We have two identical machine-to-machine Auth0 applications which are both registered with our API, but one of them has stopped working.
Opening the application in the Auth0 dashboard and navigating to “Quick Start” results in an error pop-up. This leads us to suspect that there is an issue on the Auth0 side.
Furthermore, calling our API with the credentials for this application returns the following error:
{"error":"server_error","error_description":"Script generated an unhandled asynchronous exception."}
Lastly, looking at the Auth0 logs shows a “Failed Exchange” error with the following description:
ExtensibilityImplementationError on credentials-exchange: Script generated an unhandled asynchronous exception.
Not sure when this issue first started, but it was first noticed yesterday and it wasn’t an issue 3 weeks ago when this application was for sure last tested. The fact that the Auth0 dashboard cannot properly display this application makes it seem like this is more than just a configuration issue. What might cause an application to get into this state?
Any help would be much appreciated.