I’ve had three reports recently (within the last month maybe, the most recent being the other night) where users are receiving the “Error loading discovery document…” message from my WinForms app when trying to login.
When this occurs everything is working on my side, and appears to be isolated to their environment although their internet is working just fine. But here’s the weird thing… in all cases I have advised they connect to an alternate network (Starbucks, neighboring business, mobile hotspot) and then it works.
Any ideas what may be happening here? They cannot ping the domain when this is occurring (but my other DNS entries are working just fine, it’s limited to my auth domain) which indicates it’s an issue between their ISP and Auth0? Pretty stumped but it’s been an odd trend lately.
Thanks for any insight.