# Error in import/export extension

**URL:** <https://community.auth0.com/t/error-in-import-export-extension/8769>\
**Category:** Get Help\
**Tags:** export-user-list, csv\
**Created:** [November 17, 2017, 7:33pm UTC](https://community.auth0.com/t/error-in-import-export-extension/8769 "2017-11-17T19:33:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wordpress.emvigo](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@wordpress.emvigo](https://community.auth0.com/u/wordpress.emvigo)\
**Post date:** [November 17, 2017, 7:33pm UTC](https://community.auth0.com/t/error-in-import-export-extension/8769/1 "2017-11-17T19:33:00Z")

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While exporting users as csv I am getting the result as json file.

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**Author:** ![jmangelo](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jmangelo/32/7923_2.png) [@jmangelo](https://community.auth0.com/u/jmangelo)\
**Post date:** [November 20, 2017, 8:02pm UTC](https://community.auth0.com/t/error-in-import-export-extension/8769/2 "2017-11-20T20:02:13Z")

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The issue should have been addressed as part of [this](https://github.com/auth0/auth0-user-import-export-extension/commit/3de0354960228742e1b28ebefb9110753a09445a) PR so on the next release of the extension this should no longer be a problem. At this time, I don’t have concrete information about when will the release containing that fix will be available, however, you can still get a CSV export if you go directly to the API; check, this other question/answer about the exact situation:

[http://community.auth0.com/questions/11582/importexport-extension-is-not-working-in-csv-forma](http://community.auth0.com/questions/11582/importexport-extension-is-not-working-in-csv-forma)

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 2, 2018, 5:57am UTC](https://community.auth0.com/t/error-in-import-export-extension/8769/3 "2018-03-02T05:57:27Z")

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