# Error 500 trying using dashboard

**URL:** <https://community.auth0.com/t/error-500-trying-using-dashboard/131778>\
**Category:** Get Help\
**Tags:** outage, public-cloud\
**Created:** [April 11, 2024, 11:35am UTC](https://community.auth0.com/t/error-500-trying-using-dashboard/131778 "2024-04-11T11:35:50Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![dariom](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dariom/32/56100_2.png) [@dariom](https://community.auth0.com/u/dariom)\
**Post date:** [April 11, 2024, 11:35am UTC](https://community.auth0.com/t/error-500-trying-using-dashboard/131778/1 "2024-04-11T11:35:50Z")

</div>

I tried several pages but same happens. And checking [status](https://status.auth0.com/) seems that everything is ok 😕

 ![image](https://global.discourse-cdn.com/auth0/original/3X/c/f/cf729f3a952b11509d409b3dbcccf6afe14396dd.png)

---

<div class="post-metadata">

**Author:** ![Kush1](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/kush1/32/73206_2.png) [@Kush1](https://community.auth0.com/u/Kush1)\
**Post date:** [April 11, 2024, 11:37am UTC](https://community.auth0.com/t/error-500-trying-using-dashboard/131778/2 "2024-04-11T11:37:24Z")

</div>

I am seeing the same, is there an outage? Applications using Auth0 authentication seem ok however, only the management portal seems to have a problem, ([manage.auth0.com](http://manage.auth0.com)) page.

---

<div class="post-metadata">

**Author:** ![Kush1](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/kush1/32/73206_2.png) [@Kush1](https://community.auth0.com/u/Kush1)\
**Post date:** [April 11, 2024, 11:58am UTC](https://community.auth0.com/t/error-500-trying-using-dashboard/131778/3 "2024-04-11T11:58:03Z")

</div>

update: status page now reflects issue:

\<![CDATA[

Apr 11, 11:33 UTC  
**Investigating** - We are currently investigating an incident that impacted our services. Auth0 Dashboard is currently not working. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information

---

<div class="post-metadata">

**Author:** ![dawid.matuszczyk](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dawid.matuszczyk/32/74550_2.png) [@dawid.matuszczyk](https://community.auth0.com/u/dawid.matuszczyk)\
**Post date:** [April 11, 2024, 12:22pm UTC](https://community.auth0.com/t/error-500-trying-using-dashboard/131778/4 "2024-04-11T12:22:43Z")

</div>

Hi @dariom and @Kush1

I’m sorry you’ve been affected by the recent incident. As @Kush1 replied, our team has identified the issue and is applying the fix to mitigate it. The latest update for that issue can be found here → [Auth0 Dashboard currently unavailable • Auth0 Status Page](https://status.auth0.com/incidents/41klbyt1hvrm). I apologize for the inconvenience.

Dawid

---

<div class="post-metadata">

**Author:** ![dawid.matuszczyk](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dawid.matuszczyk/32/74550_2.png) [@dawid.matuszczyk](https://community.auth0.com/u/dawid.matuszczyk)\
**Post date:** [April 11, 2024, 12:38pm UTC](https://community.auth0.com/t/error-500-trying-using-dashboard/131778/5 "2024-04-11T12:38:51Z")

</div>

Hi @dariom and @Kush1

The issue has been resolved. I appreciate your patience.

Thanks  
Dawid

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [April 25, 2024, 12:39pm UTC](https://community.auth0.com/t/error-500-trying-using-dashboard/131778/6 "2024-04-25T12:39:03Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.