We are finding users that passwords can not be changed for, it isn’t every user. Some work some don’t. We are sending a PATCH to /api/v2/users/{userid} with json containing the passord, verify_password, and connection. This has been running in production for around a year and a half. The users tha…

Found the issue for those who are also seeing this error. From reading other “closed” threads where Auth0 took ownership of the issue, I figured it must have something to do with older user accounts. So I figured that editing the user in the web admin would fix the record… and it does. So go to Us…

malevolence October 25, 2019, 7:18pm 2

I have seen other threads in here where the problem was resolved on Auth0’s end. I am unable to comment there to say we are having the same issue because the threads are closed.

Change password via email "error": "email or username are required."

Email or username required (/api/v2/users - change password)