# Disabling signup works on the preview with auth0 but doesn't when embedded into my app

**URL:** <https://community.auth0.com/t/disabling-signup-works-on-the-preview-with-auth0-but-doesnt-when-embedded-into-my-app/133527>\
**Category:** Get Help\
**Tags:** new-universal-login-experience, login-experience\
**Created:** [May 6, 2024, 10:01pm UTC](https://community.auth0.com/t/disabling-signup-works-on-the-preview-with-auth0-but-doesnt-when-embedded-into-my-app/133527 "2024-05-06T22:01:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Adam.T](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/adam.t/32/56920_2.png) [@Adam.T](https://community.auth0.com/u/Adam.T)\
**Post date:** [May 6, 2024, 10:01pm UTC](https://community.auth0.com/t/disabling-signup-works-on-the-preview-with-auth0-but-doesnt-when-embedded-into-my-app/133527/1 "2024-05-06T22:01:46Z")

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I see another post here [Bug: Disable Sign Ups switch does not disable sign ups in Login page](https://community.auth0.com/t/bug-disable-sign-ups-switch-does-not-disable-sign-ups-in-login-page/13070) .

Basically, I have disabled and reenabled and disabled the sign up all toggle in the database connections. I can see it be removed but with in the preview. But when i bring up my react native auth flow up it still show  
here it is in the app

 ![image](https://global.discourse-cdn.com/auth0/original/3X/b/a/bad49b67e397ec2678f162798ba12d798fb60188.png)

here it is in the preview

 ![image](https://global.discourse-cdn.com/auth0/original/3X/c/4/c40bf1e89dfe21a14e4349c598860c9dffaecb03.jpeg)

I only have 1 database and it is tied to the correct application. the auth flow works normally.

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**Author:** ![Adam.T](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/adam.t/32/56920_2.png) [@Adam.T](https://community.auth0.com/u/Adam.T)\
**Post date:** [July 24, 2025, 5:43pm UTC](https://community.auth0.com/t/disabling-signup-works-on-the-preview-with-auth0-but-doesnt-when-embedded-into-my-app/133527/2 "2025-07-24T17:43:20Z")

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Bump on this. still not working not even in the slightest.

For others with this issue you have more control with a provider like SuperTokens. Thats what I’m currently evaluating.

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**Author:** ![nik.baleca](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/nik.baleca/32/68749_2.png) [@nik.baleca](https://community.auth0.com/u/nik.baleca)\
**Post date:** [August 12, 2025, 4:32pm UTC](https://community.auth0.com/t/disabling-signup-works-on-the-preview-with-auth0-but-doesnt-when-embedded-into-my-app/133527/4 "2025-08-12T16:32:51Z")

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Hi @Adam.T

I am sorry about the delayed response to your inquiry regarding signups.

May I ask how are you embedding the authentication process in your react native application? Are you using LockJS, Auth0JS or do you call the authentication API directly?

If you are using LockJS, you might want to take a look at our [documentation](https://auth0.com/docs/libraries/lock/lock-configuration#allowsignup-boolean-) in order to set the `allowSignUp` boolean to `false`.

As an alternative solution, you might want to go to Branding → Universal Login → Customize Text Elements and remove the text for `footerLinkText`, `signupActionLinkText`, `footerText` and `signupActionText`.

If I can help with anything else regarding the matter, let me know!

Kind Regards,  
Nik

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [August 26, 2025, 4:33pm UTC](https://community.auth0.com/t/disabling-signup-works-on-the-preview-with-auth0-but-doesnt-when-embedded-into-my-app/133527/5 "2025-08-26T16:33:46Z")

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