# Custom domain - Your verification record was not found

**URL:** <https://community.auth0.com/t/custom-domain-your-verification-record-was-not-found/71163>\
**Category:** Get Help\
**Created:** [October 12, 2021, 8:27am UTC](https://community.auth0.com/t/custom-domain-your-verification-record-was-not-found/71163 "2021-10-12T08:27:58Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![noel-dolan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/noel-dolan/32/32279_2.png) [@noel-dolan](https://community.auth0.com/u/noel-dolan)\
**Post date:** [October 12, 2021, 8:27am UTC](https://community.auth0.com/t/custom-domain-your-verification-record-was-not-found/71163/1 "2021-10-12T08:27:58Z")

</div>

Hi,

Hoping someone can help with this. I’m using a custom domain (or trying to at least) but after 6 days I’m still getting an error message “Your verification record was not found. You might need to wait a few minutes before we can discover it.” when I try to verify. If I use dig or nslookup my CNAME entry shows up. The domain is registered on vercel and all looks ok there. I raised a support ticket with auth0 but still no reply from that.

Anyone else having this problem or can perhaps point me in the right direction?

Thank you in advance.

Noel

---

<div class="post-metadata">

**Author:** ![noel-dolan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/noel-dolan/32/32279_2.png) [@noel-dolan](https://community.auth0.com/u/noel-dolan)\
**Post date:** [October 13, 2021, 1:44pm UTC](https://community.auth0.com/t/custom-domain-your-verification-record-was-not-found/71163/2 "2021-10-13T13:44:42Z")

</div>

For anyone stumbling upon this thread. Issue was resolved after auth0 engineering team has re-provisioned the certificate.

---

<div class="post-metadata">

**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [October 13, 2021, 2:06pm UTC](https://community.auth0.com/t/custom-domain-your-verification-record-was-not-found/71163/3 "2021-10-13T14:06:36Z")

</div>

Perfect! Glad to hear that!

---

<div class="post-metadata">

**Author:** ![konrad.sopala](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/konrad.sopala/32/13516_2.png) [@konrad.sopala](https://community.auth0.com/u/konrad.sopala)\
**Post date:** [October 28, 2021, 12:03pm UTC](https://community.auth0.com/t/custom-domain-your-verification-record-was-not-found/71163/4 "2021-10-28T12:03:20Z")

</div>