# Custom domain DNS verification won’t work

**URL:** <https://community.auth0.com/t/custom-domain-dns-verification-won-t-work/93890>\
**Category:** Get Help\
**Tags:** auth0\
**Created:** [November 8, 2022, 2:36am UTC](https://community.auth0.com/t/custom-domain-dns-verification-won-t-work/93890 "2022-11-08T02:36:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bolino](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/bolino/32/33201_2.png) [@bolino](https://community.auth0.com/u/bolino)\
**Post date:** [November 8, 2022, 2:36am UTC](https://community.auth0.com/t/custom-domain-dns-verification-won-t-work/93890/1 "2022-11-08T02:36:22Z")

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We added a custom domain, so we added the CNAME verification record on our domain’s DNS records. It’s been 24 hours, DNS checker tools like [mxtool](http://mxtoolbox.com) confirms that it’s been detected, but when verifying on auth0’s side we get " Error! Your verification record was not found.". Any idea?

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**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\
**Post date:** [November 8, 2022, 3:25am UTC](https://community.auth0.com/t/custom-domain-dns-verification-won-t-work/93890/2 "2022-11-08T03:25:27Z")

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Hi @bolino ,

[This](https://community.auth0.com/t/custom-domain-fails-to-validate/93684) FAQ talks about the same error. Hope it could be helpful for solving the issue on your end.

Thanks!

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [December 7, 2024, 2:00am UTC](https://community.auth0.com/t/custom-domain-dns-verification-won-t-work/93890/3 "2024-12-07T02:00:47Z")

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