# Connection error with Real-time Webtask Logs

**URL:** <https://community.auth0.com/t/connection-error-with-real-time-webtask-logs/121363>\
**Category:** Get Help\
**Tags:** real-time-webtask-logs, extensions\
**Created:** [November 21, 2023, 6:49pm UTC](https://community.auth0.com/t/connection-error-with-real-time-webtask-logs/121363 "2023-11-21T18:49:26Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![spoudel](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/spoudel/32/51376_2.png) [@spoudel](https://community.auth0.com/u/spoudel)\
**Post date:** [November 21, 2023, 6:49pm UTC](https://community.auth0.com/t/connection-error-with-real-time-webtask-logs/121363/1 "2023-11-21T18:49:26Z")

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![Real Time Webtask Logs Extension](https://global.discourse-cdn.com/auth0/original/3X/5/0/5059814bba3e109707c8022104b0b269775fff54.jpeg)  
Need help in solving this issue.

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [November 22, 2023, 6:33pm UTC](https://community.auth0.com/t/connection-error-with-real-time-webtask-logs/121363/3 "2023-11-22T18:33:49Z")

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Hi @spoudel,

Could you please try uninstalling and reinstalling the Real-time Webtask Logs extension?

Please let me know how this goes for you.

Thanks,  
Rueben

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**Author:** ![spoudel](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/spoudel/32/51376_2.png) [@spoudel](https://community.auth0.com/u/spoudel)\
**Post date:** [November 23, 2023, 7:08am UTC](https://community.auth0.com/t/connection-error-with-real-time-webtask-logs/121363/4 "2023-11-23T07:08:11Z")

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Worked like a charm. Thanks. 😃

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [November 27, 2023, 4:42pm UTC](https://community.auth0.com/t/connection-error-with-real-time-webtask-logs/121363/5 "2023-11-27T16:42:07Z")

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Hi @spoudel,

Absolutely! I’m glad it worked!

Please reach out to us again if you have any additional questions.

Thanks,  
Rueben

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [December 11, 2023, 4:42pm UTC](https://community.auth0.com/t/connection-error-with-real-time-webtask-logs/121363/6 "2023-12-11T16:42:34Z")

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