Close direct debit account please

Hi I am reaching out as an accounts payable officer of our company. We apparently have accounts set up under a name ‘Charlotte Clark’, although we are thinking this person set up this account before the ‘new’ company was created/taken over. The company’s credit card is being used for these direct debits and we would like to cancel the direct debit. That’s about all the information we have. I am not sure what the tenant name is or the email used for that account.

The account may have been created under