# Change Passsword from web :Error!API Error. Please contact support if the problem persists

**URL:** <https://community.auth0.com/t/change-passsword-from-web-error-api-error-please-contact-support-if-the-problem-persists/113851>\
**Category:** Get Help\
**Tags:** user-password-management, user-management\
**Created:** [August 17, 2023, 11:23am UTC](https://community.auth0.com/t/change-passsword-from-web-error-api-error-please-contact-support-if-the-problem-persists/113851 "2023-08-17T11:23:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jordinini](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jordinini/32/49994_2.png) [@jordinini](https://community.auth0.com/u/jordinini)\
**Post date:** [August 17, 2023, 11:23am UTC](https://community.auth0.com/t/change-passsword-from-web-error-api-error-please-contact-support-if-the-problem-persists/113851/1 "2023-08-17T11:23:41Z")

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hi  
I get this error message when I try to change user password from Auth0 web interface:  
Error!API Error. Please contact support if the problem persists.

I have a Database Connection for user management.

Thanks

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [August 18, 2023, 2:59pm UTC](https://community.auth0.com/t/change-passsword-from-web-error-api-error-please-contact-support-if-the-problem-persists/113851/3 "2023-08-18T14:59:43Z")

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Hi @jordinini,

Welcome to the Auth0 Community!

Are you still seeing this error? I would suggest first logging out and then logging back in, to make sure there isn’t a problem with your session.

Let me know,  
Dan

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [September 7, 2023, 6:32pm UTC](https://community.auth0.com/t/change-passsword-from-web-error-api-error-please-contact-support-if-the-problem-persists/113851/4 "2023-09-07T18:32:42Z")

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