Change email option not available in portal for a user

Hi there, I was wondering, why I can not change the email on a particular user via the dashboard.

User signed up via Google OAuth and added email / password via account linking. Now the primary identity provider is Google/Gmail and there is an account in the database associated.

I would like to change the email address of that user, but the option is missing in the “Actions” dropdown.

Help very much appreciated,
Andreas

I don’t believe indeed this is supported in the dashboard, however, although I haven’t done this recently it should be possible to use the Management API update user endpoint (https://auth0.com/docs/api/management/v2#!/Users/patch_users_by_id) while providing the identifier of the main identity, but including the connection property in the body with the name of the database connection in addition to the new email address.

Have you tried the above already?

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Thank you so much for your advice. We have not yet tried this, because we need to really think through all the implications. Take care, Andreas

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