# Cant login to Auth0 account via SMS verification

**URL:** <https://community.auth0.com/t/cant-login-to-auth0-account-via-sms-verification/169541>\
**Category:** Get Help\
**Tags:** other, missing-category\
**Created:** [January 21, 2025, 12:04pm UTC](https://community.auth0.com/t/cant-login-to-auth0-account-via-sms-verification/169541 "2025-01-21T12:04:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![manolis](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/manolis/32/71118_2.png) [@manolis](https://community.auth0.com/u/manolis)\
**Post date:** [January 21, 2025, 12:04pm UTC](https://community.auth0.com/t/cant-login-to-auth0-account-via-sms-verification/169541/1 "2025-01-21T12:04:13Z")

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As the title suggests i cant login into my auth0 account because i get no sms code. It used to work just fine until suddenly it stopped.

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**Author:** ![dawid.matuszczyk](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dawid.matuszczyk/32/74550_2.png) [@dawid.matuszczyk](https://community.auth0.com/u/dawid.matuszczyk)\
**Post date:** [January 21, 2025, 12:53pm UTC](https://community.auth0.com/t/cant-login-to-auth0-account-via-sms-verification/169541/2 "2025-01-21T12:53:43Z")

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Hi @manolis

Welcome back to the Auth0 Community!

Please send your account email address and the tenant name to the [@support](https://community.auth0.com/groups/support) group via Direct Message! We’ll create a support ticket for MFA Reset on your behalf.

Thanks  
Dawid

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [February 4, 2025, 12:54pm UTC](https://community.auth0.com/t/cant-login-to-auth0-account-via-sms-verification/169541/3 "2025-02-04T12:54:18Z")

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