# Can't add allowed logout url

**URL:** <https://community.auth0.com/t/cant-add-allowed-logout-url/202216>\
**Category:** Get Help\
**Tags:** application, auth0\
**Created:** [August 3, 2026, 5:21am UTC](https://community.auth0.com/t/cant-add-allowed-logout-url/202216 "2026-08-03T05:21:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![megonet](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/megonet/32/80277_2.png) [@megonet](https://community.auth0.com/u/megonet)\
**Post date:** [August 3, 2026, 5:21am UTC](https://community.auth0.com/t/cant-add-allowed-logout-url/202216/1 "2026-08-03T05:21:35Z")

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I created a simple application, and now i have tio add allowedurl to my application configuration, when i do that i have this error:

**Error!**

**The tenant is not allowed to modify session\_transfer, please contact our support team.**

it seams to be an error relative to native to web sso authentication, but i didn’t configure it.  
Any help?

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**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [August 3, 2026, 4:01pm UTC](https://community.auth0.com/t/cant-add-allowed-logout-url/202216/3 "2026-08-03T16:01:36Z")

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Hi @megonet,

Welcome to the Auth0 Community!

The “session\_transfer” setting is an Enterprise-only feature. Even though you did not configure it, this error is usually triggered by **stale browser cookies** or **cached data** autofilling in the background. It can also happen if a toggle in the “Session Transfer” section of the page was **accidentally clicked** while you were scrolling.

What I would recommend is to:

- Open a new **Incognito or Private Browsing** window to completely bypass any cached cookies and autofill data. Log in to your Auth0 Dashboard there.

- Go to **Applications** \> **Applications** , select your app, and scroll down to the **Session Transfer** section. Make sure any toggles or checkboxes in this area are completely turned off or unchecked.

- Enter your desired **Allowed Callback URLs** or **Allowed Logout URLs** , scroll to the bottom, and click **Save Changes**. Using a clean incognito session prevents the browser from sending conflicting background data, allowing your changes to save successfully.

Please let me know if just going through these steps helped get it working.  
Best regards,  
Remus

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [August 5, 2026, 4:02pm UTC](https://community.auth0.com/t/cant-add-allowed-logout-url/202216/4 "2026-08-05T16:02:25Z")

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