# Cannot submit support ticket (2)

**URL:** <https://community.auth0.com/t/cannot-submit-support-ticket-2/122613>\
**Category:** Get Help\
**Tags:** ticket-management, support-center\
**Created:** [December 8, 2023, 11:46am UTC](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613 "2023-12-08T11:46:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![edwin.brood](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@edwin.brood](https://community.auth0.com/u/edwin.brood)\
**Post date:** [December 8, 2023, 11:46am UTC](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613/1 "2023-12-08T11:46:23Z")

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Right now I, cannot submit support tickets. the submit button does nothing.  
I am using this link: [Auth0 Support Center 2](https://support.auth0.com/tickets/new) to submit a ticket? And I am logged in.

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [December 8, 2023, 6:56pm UTC](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613/3 "2023-12-08T18:56:58Z")

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Hi @edwin.brood,

Welcome to the Auth0 Community!

Could you please try logging out and logging in again and see if this resolves the issue?

It may also be worth trying with a different browser.

Please let me know how this goes.

Thanks,  
Rueben

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**Author:** ![edwin.brood](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@edwin.brood](https://community.auth0.com/u/edwin.brood)\
**Post date:** [December 11, 2023, 9:13am UTC](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613/4 "2023-12-11T09:13:29Z")

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Case can be closed, tried different things last Friday without success. But today I managed to create a support ticket!

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [December 11, 2023, 5:36pm UTC](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613/5 "2023-12-11T17:36:21Z")

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Hi @edwin.brood,

I’m glad you were finally able to open a support ticket!

Please reach out to us again if you have any additional questions.

Thanks,  
Rueben

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [December 25, 2023, 5:36pm UTC](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613/6 "2023-12-25T17:36:45Z")

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