# Cannot login to auth0 dashboard, SMS is not working

**URL:** <https://community.auth0.com/t/cannot-login-to-auth0-dashboard-sms-is-not-working/137535>\
**Category:** Get Help\
**Tags:** phone-factor, mfa\
**Created:** [June 26, 2024, 5:29pm UTC](https://community.auth0.com/t/cannot-login-to-auth0-dashboard-sms-is-not-working/137535 "2024-06-26T17:29:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ktmathis](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/ktmathis/32/42711_2.png) [@ktmathis](https://community.auth0.com/u/ktmathis)\
**Post date:** [June 26, 2024, 5:29pm UTC](https://community.auth0.com/t/cannot-login-to-auth0-dashboard-sms-is-not-working/137535/1 "2024-06-26T17:29:20Z")

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As of today, I have not been able to login to the auth0 dashboard. I enter in my username + password and then am taken to the MFA step, which for me is through SMS. However it just keeps on giving the following error:

“We couldn’t send the SMS. Please try again later”

and now has turned into:

“You have exceeded the maximum number of phone messages per hour. Wait a few minutes and try again.”

I have tried many times, tried different browsers, different machines, I am not able to login. This is causing a lot of issues for me at the moment and need to get it resolved ASAP.

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**Author:** ![ty.frith](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/ty.frith/32/58484_2.png) [@ty.frith](https://community.auth0.com/u/ty.frith)\
**Post date:** [June 26, 2024, 10:33pm UTC](https://community.auth0.com/t/cannot-login-to-auth0-dashboard-sms-is-not-working/137535/2 "2024-06-26T22:33:54Z")

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Hey there @ktmathis - Sorry to hear you’ve been having issues logging in 😕 I’m sending you a DM in order to kick off a support request to get this resolved.

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [July 10, 2024, 10:34pm UTC](https://community.auth0.com/t/cannot-login-to-auth0-dashboard-sms-is-not-working/137535/3 "2024-07-10T22:34:15Z")

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