# Cannot find login from tenant **URL:** \ **Category:** Get Help\ **Tags:** login\ **Created:** [July 20, 2026, 9:03pm UTC](https://community.auth0.com/t/cannot-find-login-from-tenant/201858 "2026-07-20T21:03:56Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![burkar](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/burkar/32/80126_2.png) [@burkar](https://community.auth0.com/u/burkar)\ **Post date:** [July 20, 2026, 9:03pm UTC](https://community.auth0.com/t/cannot-find-login-from-tenant/201858/1 "2026-07-20T21:03:56Z")
Hello Auth0 Support, I have lost administrative access to a tenant. The tenant is still used by my application, but I cannot identify the Auth0 account that owns it. I have already tested all known email addresses and login methods. Can someone help me please? Thank you and best regards ---
**Author:** ![gerald.czifra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gerald.czifra/32/75301_2.png) [@gerald.czifra](https://community.auth0.com/u/gerald.czifra)\ **Post date:** [July 20, 2026, 10:58pm UTC](https://community.auth0.com/t/cannot-find-login-from-tenant/201858/3 "2026-07-20T22:58:41Z")
Hi @burkar Welcome to the Auth0 Community! I understand that you need to identify the Auth0 account that has Admin access to your tenant, as you no longer have access to it. To help you resolve this issue, please send a DM ( Direct Message ) to our [@support](https://community.auth0.com/groups/support) group, forwarding all the information provided and any other details that could help us pin-point the correct tenant and account ( a `client_id` from your application can also help ). You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting. Looking forward to your DM! Best regards, Gerald