Can not login on first try(Safari)

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1

Hi,

When Safari users try to log in to a site, after pressing log in, the site just reloads(only on the first try, though), then if I don’t close the browser every other try to log in is successful. Turning off “Prevent Cross-Site Tracking” on Safari helps, but using this solution would mean every user that uses Safari should turn it off, which is not ideal. Any advice on how to solve this? Thanks

2

Good afternoon,

Our first recommendation would be to switch to using a custom domain. You can find instructions how to set up one here:Custom Domains

You can read more here: Cross-Origin Authentication

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