# Can Dashboard admin reset MFA for another Dashboard admin? **URL:** \ **Category:** Get Help\ **Created:** [July 4, 2018, 9:13am UTC](https://community.auth0.com/t/can-dashboard-admin-reset-mfa-for-another-dashboard-admin/12798 "2018-07-04T09:13:52Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![thomasDAX](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/thomasdax/32/10337_2.png) [@thomasDAX](https://community.auth0.com/u/thomasDAX)\ **Post date:** [July 4, 2018, 9:13am UTC](https://community.auth0.com/t/can-dashboard-admin-reset-mfa-for-another-dashboard-admin/12798/1 "2018-07-04T09:13:52Z")
Hi! I have two questions: 1: is it possible for one Dashboard admin to reset another admins MFA setting? 2: if no to question 1, what should I do next to gain control over my Auth0 account? Background: As a Dashboard admin the frist thing I did was to enable MFA for my account, using Google Authenticator. Last night I had to reset my mobile, and I forgot to disable MFA on my Auth0 account before hitting th reset button om my phone. Afterwards I discovered that I could not find my recovery key. I have struggled to find a way for my fellows Dashboard admins to reset my MFA settings, but have not found where or how to do this. ---
**Author:** ![josh.boettcher](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/josh.boettcher/32/10380_2.png) [@josh.boettcher](https://community.auth0.com/u/josh.boettcher)\ **Post date:** [July 30, 2018, 7:34pm UTC](https://community.auth0.com/t/can-dashboard-admin-reset-mfa-for-another-dashboard-admin/12798/2 "2018-07-30T19:34:18Z")
I have the same question. ---
**Author:** ![kimcodes](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/kimcodes/32/81052_2.png) [@kimcodes](https://community.auth0.com/u/kimcodes)\ **Post date:** [July 30, 2018, 8:16pm UTC](https://community.auth0.com/t/can-dashboard-admin-reset-mfa-for-another-dashboard-admin/12798/4 "2018-07-30T20:16:26Z")
👋 @thomasDAX @josh.boettcher at this time I do not believe it is possible for dashboard admins to reset another admins MFA setting. You will need to either open a [support](https://support.auth0.com/) ticket or, if you do not have access to support center, you will need to DM me your email and tenant name so that I can process the request on your behalf. ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [September 6, 2018, 4:49pm UTC](https://community.auth0.com/t/can-dashboard-admin-reset-mfa-for-another-dashboard-admin/12798/5 "2018-09-06T16:49:56Z")
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