# Bummer: Passwordless "no connections enabled for the client"

**URL:** <https://community.auth0.com/t/bummer-passwordless-no-connections-enabled-for-the-client/63914>\
**Category:** Get Help\
**Created:** [June 4, 2021, 3:57pm UTC](https://community.auth0.com/t/bummer-passwordless-no-connections-enabled-for-the-client/63914 "2021-06-04T15:57:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![felixboet](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/felixboet/32/29813_2.png) [@felixboet](https://community.auth0.com/u/felixboet)\
**Post date:** [June 4, 2021, 3:57pm UTC](https://community.auth0.com/t/bummer-passwordless-no-connections-enabled-for-the-client/63914/1 "2021-06-04T15:57:37Z")

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Hey there, I created a new user Account on [auth0.com](http://auth0.com), Activated _Authentication \> Passwordless \> Email_. Then in _Applications \> Applications \> Default App \> Connections_ activated _“Passwordless email Email”_ and deactivated all other Connections. When I go to _Getting Started \> Try your Login box \> Try it out_ I get:

{  
“error”: “invalid\_request”,  
“error\_description”: “no connections enabled for the client”  
}

As soon as I activate other Connections it works. Same error message on localhost:3000

Any suggestions? Thanks 🙂

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**Author:** ![stephanie.chamblee](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/stephanie.chamblee/32/26087_2.png) [@stephanie.chamblee](https://community.auth0.com/u/stephanie.chamblee)\
**Post date:** [June 4, 2021, 4:55pm UTC](https://community.auth0.com/t/bummer-passwordless-no-connections-enabled-for-the-client/63914/3 "2021-06-04T16:55:40Z")

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Hi @felixboet,

Welcome to the Community!

By default, the login box will be configured to use the New Universal Login experience, which does not currently support passwordless login (docs: [https://auth0.com/docs/universal-login/new-experience/new-experience-limitations](https://auth0.com/docs/universal-login/new-experience/new-experience-limitations))

To enable passwordless, you can switch to the Classic experience ( **Auth0 \> Branding \> Universal Login** ) and then enable customization and select the passwordless template:

 ![Screen Shot 2021-06-04 at 12.52.37 PM](https://global.discourse-cdn.com/auth0/original/3X/f/7/f724486f128ceffbcc212a0aef8d9557f7242b21.png)

[https://auth0.com/docs/universal-login/configure-universal-login-with-passwordless/email-or-sms](https://auth0.com/docs/universal-login/configure-universal-login-with-passwordless/email-or-sms)

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**Author:** ![felixboet](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/felixboet/32/29813_2.png) [@felixboet](https://community.auth0.com/u/felixboet)\
**Post date:** [June 4, 2021, 5:11pm UTC](https://community.auth0.com/t/bummer-passwordless-no-connections-enabled-for-the-client/63914/4 "2021-06-04T17:11:24Z")

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Awesome, thank you, Stephanie!!! I tried the Classic Experience, but didn’t know I have to also enable the custom login page and change the template

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**Author:** ![stephanie.chamblee](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/stephanie.chamblee/32/26087_2.png) [@stephanie.chamblee](https://community.auth0.com/u/stephanie.chamblee)\
**Post date:** [June 4, 2021, 5:12pm UTC](https://community.auth0.com/t/bummer-passwordless-no-connections-enabled-for-the-client/63914/5 "2021-06-04T17:12:08Z")

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No problem! Glad it is working for you now!

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [June 19, 2021, 5:12pm UTC](https://community.auth0.com/t/bummer-passwordless-no-connections-enabled-for-the-client/63914/6 "2021-06-19T17:12:40Z")

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