# Bulk users import or update interface

**URL:** <https://community.auth0.com/t/bulk-users-import-or-update-interface/190452>\
**Category:** Get Help\
**Tags:** user-import-export, user-management\
**Created:** [August 11, 2025, 4:45pm UTC](https://community.auth0.com/t/bulk-users-import-or-update-interface/190452 "2025-08-11T16:45:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![imntest111](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/imntest111/32/73628_2.png) [@imntest111](https://community.auth0.com/u/imntest111)\
**Post date:** [August 11, 2025, 4:45pm UTC](https://community.auth0.com/t/bulk-users-import-or-update-interface/190452/1 "2025-08-11T16:45:50Z")

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Hi Is there an example on how to use /management/v2/jobs/post-users-imports

previously you could upload a json file and update the users in bulk , but now that interface is gone , just wondering how to use that users-imports page

Thanks

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**Author:** ![gerald.czifra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gerald.czifra/32/75301_2.png) [@gerald.czifra](https://community.auth0.com/u/gerald.czifra)\
**Post date:** [August 11, 2025, 6:01pm UTC](https://community.auth0.com/t/bulk-users-import-or-update-interface/190452/3 "2025-08-11T18:01:55Z")

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Hi @imntest111

Welcome back to the Auth0 Community!

Thank you for reporting this issue and you are correct, the [Import Users Job](https://auth0.com/docs/api/management/v2/jobs/post-users-imports) used to be accept uploading a Json file of the users, but it appears there’s a UI bug that prevents this functionality. The " users " field should be an upload form and currently it is a text form instead.

We have notified our Product team of this issue and they are looking into pushing out a fix, but we currently do not have an ETA of when this will get resolved. Just to have it documented, this issue was previously mentioned on [this post](https://community.auth0.com/t/user-import-job-in-api-documentation/189372/3) as well.

The API itself should still function like before and you should be able to use it with tools such as Postman. In addition, you could also paste the payload into the field, which should expand it and accept the information as valid.

We understand the frustration this issue can cause and we hope to have the functionality back as soon as possible.

Hope this helped!  
Gerald

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**Author:** ![imntest111](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/imntest111/32/73628_2.png) [@imntest111](https://community.auth0.com/u/imntest111)\
**Post date:** [August 11, 2025, 7:33pm UTC](https://community.auth0.com/t/bulk-users-import-or-update-interface/190452/5 "2025-08-11T19:33:02Z")

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> [@gerald.czifra](#):
>
> this post

Hi

Thanks for the response , i tried copy pasting the json but i keep getting invalid payload format , here is an example i tried

[  
{  
“email”: “[imtiaz.n.testing@test.com](mailto:imtiaz.n.testing@test.com)”,  
“user\_metadata”: {  
“first\_name”: “”,  
“last\_name”: “”,  
“user\_name”: “imtiazdev”  
},  
“app\_metadata”: {  
“scope”: “”,  
},  
“email\_verified”: true  
}  
]

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [August 25, 2025, 7:33pm UTC](https://community.auth0.com/t/bulk-users-import-or-update-interface/190452/6 "2025-08-25T19:33:36Z")

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