# BUG: Username minimum length cannot equal maximum length **URL:** \ **Category:** Get Help\ **Tags:** bugs, username, bug\ **Created:** [September 11, 2017, 10:59pm UTC](https://community.auth0.com/t/bug-username-minimum-length-cannot-equal-maximum-length/8155 "2017-09-11T22:59:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![chris.s.hutchinson](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@chris.s.hutchinson](https://community.auth0.com/u/chris.s.hutchinson)\ **Post date:** [September 11, 2017, 10:59pm UTC](https://community.auth0.com/t/bug-username-minimum-length-cannot-equal-maximum-length/8155/1 "2017-09-11T22:59:42Z")
![alt text][1] It appears the Web UI doesn’t allow setting the minimum username length to be equal to the maximum user length, despite the validation message indicating that it should be possible. I have tried the following: - Change both values and click **Save**. - Change only the maximum value, click **Save** , and then try to change only the minimum value and then **Save**. - Refresh the page and attempt either of the above two methods. ---
**Author:** ![prashantT](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/prashantt/32/6002_2.png) [@prashantT](https://community.auth0.com/u/prashantT)\ **Post date:** [September 12, 2017, 10:11am UTC](https://community.auth0.com/t/bug-username-minimum-length-cannot-equal-maximum-length/8155/2 "2017-09-12T10:11:33Z")
Thanks for reporting this bug to us - I have logged it with the engineering team who will review and push a fix. ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [March 2, 2018, 5:56am UTC](https://community.auth0.com/t/bug-username-minimum-length-cannot-equal-maximum-length/8155/3 "2018-03-02T05:56:26Z")