# Automatic user migration and new users

**URL:** <https://community.auth0.com/t/automatic-user-migration-and-new-users/9420>\
**Category:** Get Help\
**Tags:** account-creation, database-migration, user-migration\
**Created:** [February 6, 2018, 11:10pm UTC](https://community.auth0.com/t/automatic-user-migration-and-new-users/9420 "2018-02-06T23:10:48Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![jeff.espenschied](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@jeff.espenschied](https://community.auth0.com/u/jeff.espenschied)\
**Post date:** [February 6, 2018, 11:10pm UTC](https://community.auth0.com/t/automatic-user-migration-and-new-users/9420/1 "2018-02-06T23:10:48Z")

</div>

I’m implementing [Automatic User Migration](https://auth0.com/docs/users/migrations/automatic) and seem to have run into a weird issue. I have everything setup and working to migrate existing users, but when I try to create a new user from the management interface, or from the lock UI in the application, I get an error. Specifically, the error is the following from the logs. Can you not create new users when you are doing automatic user migration?

```
{
  "date": "2018-02-06T13:13:51.264Z",
  "type": "fs",
  "description": "User not found.",
  "connection": "api-users",
  "connection_id": "con_removed",
  "client_id": "removed",
  "client_name": "N/A",
  "ip": "127.0.0.1",
  "user_agent": "unknown",
  "details": {
    "body": {
      "client_id": "removed",
      "tenant": "example-dev",
      "email": "jeffesp+auth0-email@example.com",
      "password": " *****",
      "connection": "api-users"
    },
    "query": {
      "method": "POST",
      "host": "login.auth0.com",
      "port": 443,
      "resource": "/lo/users/direct",
      "id": "removed"
    }
  },
  "user_id": "",
  "user_name": "jeffesp+auth0-email@example.com",
  "strategy": "auth0",
  "strategy_type": "database",
  "log_id": "90020180206131351264103744306470806265218967208493842482"
}

```

---

<div class="post-metadata">

**Author:** ![James.Morrison](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/james.morrison/32/13507_2.png) [@James.Morrison](https://community.auth0.com/u/James.Morrison)\
**Post date:** [December 17, 2018, 3:09pm UTC](https://community.auth0.com/t/automatic-user-migration-and-new-users/9420/2 "2018-12-17T15:09:12Z")

</div>

As it has been more than a few months since this topic was opened, and there has been no reply or further information provided as to the existence of the issue, we are closing this topic. Please don’t hesitate to create a new topic if this issue is still present, we would be happy to work with you to help find a resolution.

---

<div class="post-metadata">

**Author:** ![James.Morrison](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/james.morrison/32/13507_2.png) [@James.Morrison](https://community.auth0.com/u/James.Morrison)\
**Post date:** [December 17, 2018, 3:09pm UTC](https://community.auth0.com/t/automatic-user-migration-and-new-users/9420/3 "2018-12-17T15:09:17Z")

</div>