# Auth0 login/Register not receiving verification code mail for gmail account **URL:** \ **Category:** Get Help\ **Tags:** email\ **Created:** [May 4, 2022, 11:37am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865 "2022-05-04T11:37:36Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![vijayavel.rajasekara](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijayavel.rajasekara/32/33660_2.png) [@vijayavel.rajasekara](https://community.auth0.com/u/vijayavel.rajasekara)\ **Post date:** [May 4, 2022, 11:37am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/1 "2022-05-04T11:37:36Z")
Auth0 login/Register not receiving verification code mail for gmail account ![image](https://global.discourse-cdn.com/auth0/original/3X/9/5/9556f842596c52d02be427666dd06c4076e1a3d0.png) ---
**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\ **Post date:** [May 4, 2022, 6:30pm UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/4 "2022-05-04T18:30:59Z")
HI @vijayavel.rajasekara , Welcome to the Auth0 Community! I tested passwordless connection with Gmail account and received the verification code successfully. One possibility is the email was routed to the spam folder. Do you see this issue with other types of email accounts? ---
**Author:** ![vijayavel.rajasekara](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijayavel.rajasekara/32/33660_2.png) [@vijayavel.rajasekara](https://community.auth0.com/u/vijayavel.rajasekara)\ **Post date:** [May 4, 2022, 7:48pm UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/5 "2022-05-04T19:48:39Z")
Thanks for the reply @lihua.zhang . For me it’s working fine with [mailinator.com](http://mailinator.com) but not working with gmail accounts. I checked in the spam folder too. I am not receiving mail. ---
**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\ **Post date:** [May 4, 2022, 11:43pm UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/6 "2022-05-04T23:43:13Z")
Does this happen with any gmail accounts or just one gmail account? And could you please go to Auth0 dashboard → Authentication → Passwordless → click on Email → Try → enter your gmail and see if you can receive the email? I am still investigating this topic and will keep you updated. ---
**Author:** ![vijayavel.rajasekara](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijayavel.rajasekara/32/33660_2.png) [@vijayavel.rajasekara](https://community.auth0.com/u/vijayavel.rajasekara)\ **Post date:** [May 5, 2022, 4:15am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/7 "2022-05-05T04:15:05Z")
Thanks for the reply @lihua.zhang . ![image](https://global.discourse-cdn.com/auth0/original/3X/7/9/7972e8ac66fe0facb8c1580796e1353e3d846746.png) Its occurring for all gmail accounts from login Tried as your instuction Auth0 dashboard → Authentication → Passwordless → click on Email → Try → enter your gmail ![image](https://global.discourse-cdn.com/auth0/original/3X/5/7/57e6a82165781468fd3b2f8ffaf3049f1381e079.png) Mail is coming to the Inbox fine ---
**Author:** ![vijayavel.rajasekara](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijayavel.rajasekara/32/33660_2.png) [@vijayavel.rajasekara](https://community.auth0.com/u/vijayavel.rajasekara)\ **Post date:** [May 5, 2022, 4:17am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/8 "2022-05-05T04:17:28Z")
@lihua.zhang I think after clicking save button ![image](https://global.discourse-cdn.com/auth0/original/3X/9/a/9ae2b47ed077f2a252b467ca02f0fadbce9a1eb4.png) Now its working fine. Thanks for supporting 🙂 👍 ---
**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\ **Post date:** [May 5, 2022, 5:08am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/9 "2022-05-05T05:08:11Z")
Thanks for sharing the good news! Glad it’s working now! 👏 ---
**Author:** ![vijayavel.rajasekara](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijayavel.rajasekara/32/33660_2.png) [@vijayavel.rajasekara](https://community.auth0.com/u/vijayavel.rajasekara)\ **Post date:** [May 5, 2022, 5:35am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/10 "2022-05-05T05:35:24Z")
@lihua.zhang i guess because of changing from address in auth0 ![image](https://global.discourse-cdn.com/auth0/original/3X/e/4/e4f6f6a4c882b2cbc8b9875453cbb147b8e1a4e7.png) ---
**Author:** ![vijayavel.rajasekara](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijayavel.rajasekara/32/33660_2.png) [@vijayavel.rajasekara](https://community.auth0.com/u/vijayavel.rajasekara)\ **Post date:** [May 6, 2022, 5:14am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/11 "2022-05-06T05:14:10Z")
@lihua.zhang Again today mails are not received in Gmail Account. I can receive with Outlook and Mailinator I am using a Free account is that a reason for it. ---
**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\ **Post date:** [May 6, 2022, 11:09pm UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/12 "2022-05-06T23:09:33Z")
Sorry to hear that this issue is still happening. I discussed with team internally. The Auth0 Build-in Email Provider is for testing email only. Could you please try configuring External SMTP Email Providers? [This](https://auth0.com/docs/customize/email/smtp-email-providers) article explains the details. Hope that will resolve this issue. Thanks. ---
**Author:** ![vijayavel.rajasekara](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijayavel.rajasekara/32/33660_2.png) [@vijayavel.rajasekara](https://community.auth0.com/u/vijayavel.rajasekara)\ **Post date:** [May 9, 2022, 4:47am UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/13 "2022-05-09T04:47:52Z")
Thanks for the reply @lihua.zhang. Thanks for the information. After changing to custom email provider its working fine. ---
**Author:** ![lihua.zhang](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/lihua.zhang/32/39683_2.png) [@lihua.zhang](https://community.auth0.com/u/lihua.zhang)\ **Post date:** [May 9, 2022, 4:23pm UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/14 "2022-05-09T16:23:08Z")
Thanks for the updates. Glad to know it’s resolved. 👏 ---
**Author:** ![ty.frith](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/ty.frith/32/58484_2.png) [@ty.frith](https://community.auth0.com/u/ty.frith)\ **Post date:** [September 29, 2022, 9:28pm UTC](https://community.auth0.com/t/auth0-login-register-not-receiving-verification-code-mail-for-gmail-account/82865/15 "2022-09-29T21:28:22Z")