# Auth0 increase Inactivity Timeout

**URL:** <https://community.auth0.com/t/auth0-increase-inactivity-timeout/75735>\
**Category:** Get Help\
**Tags:** login, auth0\
**Created:** [January 3, 2022, 12:17pm UTC](https://community.auth0.com/t/auth0-increase-inactivity-timeout/75735 "2022-01-03T12:17:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dapaul](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dapaul/32/32755_2.png) [@dapaul](https://community.auth0.com/u/dapaul)\
**Post date:** [January 3, 2022, 12:17pm UTC](https://community.auth0.com/t/auth0-increase-inactivity-timeout/75735/1 "2022-01-03T12:17:14Z")

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Hi there,

we recently discovered a major drawback for Auth0, namely the maximum inacitivity timeout of 3 days. This is a no-go for our use case, where our users open our web app about every 5 days.

We know that it’s possible to have a higher timeout with an enterprise plan. Currently, for our 1000 users we pay 23$/month in the B2C - ESSENTIALS plan. If we’d switch to an enterprise plan, we would pay 1020$/month for the same user count. We can’t really justify paying 50-times more for a single feature.

Do we have to switch to another auth provider, or is there another way?

Cheers  
Paul

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [January 5, 2022, 9:39pm UTC](https://community.auth0.com/t/auth0-increase-inactivity-timeout/75735/3 "2022-01-05T21:39:47Z")

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Hi @dapaul,

Thanks for taking the time to communicate your needs.

There isn’t a way to get around the subscription limits. You can talk to our sales team to discuss your needs and see what works for you, but that’s all I can recommend in regards to pricing questions. We typically handle technical and admin issues here in the forum and have no control over pricing.

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**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [April 8, 2022, 4:29pm UTC](https://community.auth0.com/t/auth0-increase-inactivity-timeout/75735/4 "2022-04-08T16:29:58Z")

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