Auth0 Bug Report - Tenant Domain Creation Fails

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1

I just signed up for Auth0, and I chose the tenant name murphy, which is shown as available.
The network request hits the following endpoint

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The network request hits the following endpoint and returns with available: true
https://manage.auth0.com/api/tenant/availability?name=murphy&region=pus3&locality=us

I’m allowed to move to the next screen and after submitting for a Personal account, I’m shown an error.

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Inspecting the Network tab shows that the call to the relyingparty API responds with a 409 indicating that the tenant name is unavailable.
https://manage.auth0.com/api/relyingparty

{"error": "A tenant with the same name already exists", "status":409}

Let me know if there’s anything else I can do to help troubleshoot!

3

Hey there Brad!

The issue is indeed on our site. I was told that one of our engineering teams will be working on the fix shortly. I’ll make sure to let you know once it’s there! Sorry for the inconvenience!

2 Likes
4

Thanks @konrad.sopala, I appreciate the quick responses!

Just checked this morning and it’s still exhibiting the same behavior.

5

Yeah I haven’t got any update from the engineering team just yet so it probably isn’t fixed. I’ll let you know once it is. Thank you for your patience!