# API error: Asking Auth0 for tokens from my application

**URL:** <https://community.auth0.com/t/api-error-asking-auth0-for-tokens-from-my-application/109184>\
**Category:** Get Help\
**Tags:** apis, application\
**Created:** [June 14, 2023, 3:16am UTC](https://community.auth0.com/t/api-error-asking-auth0-for-tokens-from-my-application/109184 "2023-06-14T03:16:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ming-zhou.zhu](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@ming-zhou.zhu](https://community.auth0.com/u/ming-zhou.zhu)\
**Post date:** [June 14, 2023, 3:16am UTC](https://community.auth0.com/t/api-error-asking-auth0-for-tokens-from-my-application/109184/1 "2023-06-14T03:16:59Z")

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Hi

Today I found we cannot access any database with any users. And when we test our API, we got this error.  
application → APIs → Test

> Error! API Error. Please contact support if the problem persists

when we try to log in, we get this message:

> {  
> “error”: “access\_denied”,  
> “error\_description”: “Internal”  
> }

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<div class="post-metadata">

**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\
**Post date:** [June 22, 2023, 1:45pm UTC](https://community.auth0.com/t/api-error-asking-auth0-for-tokens-from-my-application/109184/3 "2023-06-22T13:45:50Z")

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Hi @ming-zhou.zhu,

Welcome to the Auth0 Community!

Are you still seeing this problem?

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [July 25, 2023, 4:36pm UTC](https://community.auth0.com/t/api-error-asking-auth0-for-tokens-from-my-application/109184/4 "2023-07-25T16:36:27Z")

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