# Analytics.js doesn't work on IE11 **URL:** \ **Category:** Get Help\ **Tags:** ie11, analytics\ **Created:** [August 9, 2017, 5:04am UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788 "2017-08-09T05:04:45Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![gtrebos](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@gtrebos](https://community.auth0.com/u/gtrebos)\ **Post date:** [August 9, 2017, 5:04am UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788/1 "2017-08-09T05:04:45Z")
We are using this script which works well on Chrome/Firefox/Edge but not on IE11: [https://cdn.auth0.com/js/analytics/1.2.1/analytics.min.js](https://cdn.auth0.com/js/analytics/1.2.1/analytics.min.js) is it possible to have a fix for IE11 ? ---
**Author:** ![jmangelo](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jmangelo/32/7923_2.png) [@jmangelo](https://community.auth0.com/u/jmangelo)\ **Post date:** [August 9, 2017, 4:26pm UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788/2 "2017-08-09T16:26:34Z")
I gave it a quick test and the error I got was related to lack of support for promises in IE 11. I inquired internally if there are plans to support IE 11 out-of-box for that library, but meanwhile I would consider providing a promises polyfill when you serve your application to IE 11 users. ---
**Author:** ![rbelhamissi](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rbelhamissi/32/14599_2.png) [@rbelhamissi](https://community.auth0.com/u/rbelhamissi)\ **Post date:** [August 10, 2017, 6:13pm UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788/3 "2017-08-10T18:13:28Z")
Ok this can be a workaround, but your library should not assume such things. IE 11 is still a decent portion of users that ultimately would need to access sites through their loggins : IE 11 3.36% source : [W3Counter: Global Web Stats](https://www.w3counter.com/globalstats.php) Please let us know the ETA for this resolution. ---
**Author:** ![rbelhamissi](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rbelhamissi/32/14599_2.png) [@rbelhamissi](https://community.auth0.com/u/rbelhamissi)\ **Post date:** [August 10, 2017, 6:13pm UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788/4 "2017-08-10T18:13:28Z")
Ok this can be a workaround, but your library should not assume such things. IE 11 is still a decent portion of users that ultimately would need to access sites through their loggins : IE 11 3.36% source : [W3Counter: Global Web Stats](https://www.w3counter.com/globalstats.php) Please let us know the ETA for this resolution. ---
**Author:** ![jmangelo](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jmangelo/32/7923_2.png) [@jmangelo](https://community.auth0.com/u/jmangelo)\ **Post date:** [August 10, 2017, 6:36pm UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788/5 "2017-08-10T18:36:03Z")
Agreed, IE 11 has a fair share of users; there’s already an [issue](https://github.com/auth0/auth0-analytics.js/issues/7) to track this in the library repo and although the issue is open-ended in terms of resolution; either include a built-in polyfill or document the current situation I personally believe that IE 11 support will likely be included out of the box. ---
**Author:** ![rbelhamissi](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rbelhamissi/32/14599_2.png) [@rbelhamissi](https://community.auth0.com/u/rbelhamissi)\ **Post date:** [August 10, 2017, 6:39pm UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788/6 "2017-08-10T18:39:47Z")
Thanks for the issue link, i’ll comment there too. ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [March 2, 2018, 5:55am UTC](https://community.auth0.com/t/analytics-js-doesnt-work-on-ie11/7788/7 "2018-03-02T05:55:50Z")