# An error occurred This content could not be displayed

**URL:** <https://community.auth0.com/t/an-error-occurred-this-content-could-not-be-displayed/99578>\
**Category:** Get Help\
**Tags:** ticket-management, support-center\
**Created:** [February 2, 2023, 4:04pm UTC](https://community.auth0.com/t/an-error-occurred-this-content-could-not-be-displayed/99578 "2023-02-02T16:04:24Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![phil.knowles](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/phil.knowles/32/44279_2.png) [@phil.knowles](https://community.auth0.com/u/phil.knowles)\
**Post date:** [February 2, 2023, 4:04pm UTC](https://community.auth0.com/t/an-error-occurred-this-content-could-not-be-displayed/99578/1 "2023-02-02T16:04:24Z")

</div>

I am trying to create a support ticket, but when clicking to add a new ticket, I received the following message:

 ![image](https://global.discourse-cdn.com/auth0/original/3X/7/3/73eec7041f702e37fdaa011b9bf54616967549bc.png)

---

<div class="post-metadata">

**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [February 2, 2023, 6:48pm UTC](https://community.auth0.com/t/an-error-occurred-this-content-could-not-be-displayed/99578/3 "2023-02-02T18:48:30Z")

</div>

Hi @phil.knowles,

Welcome to the Auth0 Community!

I understand that you encountered some issues opening a support ticket.

> [@phil.knowles](#):
>
> I am trying to create a support ticket, but when clicking to add a new ticket, I received the following message:

When this happens, we recommend logging out and logging in again. Could you please try logging in again and let me know how that works for you?

Alternatively, you can also try opening a support ticket in a private browser window.

I look forward to your updates.

Thanks,  
Rueben

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [February 16, 2023, 6:50pm UTC](https://community.auth0.com/t/an-error-occurred-this-content-could-not-be-displayed/99578/5 "2023-02-16T18:50:58Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.