# Advice on Pricing Plans for Short-Lived Users Exceeding the Free MAU Limit

**URL:** <https://community.auth0.com/t/advice-on-pricing-plans-for-short-lived-users-exceeding-the-free-mau-limit/201789>\
**Category:** Get Help\
**Tags:** free-trial, subscription-billing\
**Created:** [July 17, 2026, 2:50pm UTC](https://community.auth0.com/t/advice-on-pricing-plans-for-short-lived-users-exceeding-the-free-mau-limit/201789 "2026-07-17T14:50:45Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![gerald.czifra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gerald.czifra/32/75301_2.png) [@gerald.czifra](https://community.auth0.com/u/gerald.czifra)\
**Post date:** [July 18, 2026, 12:43am UTC](https://community.auth0.com/t/advice-on-pricing-plans-for-short-lived-users-exceeding-the-free-mau-limit/201789/3 "2026-07-18T00:43:49Z")

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Hi @t.dewa

Welcome to the Auth0 Community!

I understand that you are looking for details on the most suitable Subscription Plan, as you will be having around 25,000 Monthly Active Users ( MAU ), which is the limit for the Free plan.

### Official expected behaviour

If you opt for a Free tenant and you reach the limit of 25k MAU, the following can be expected to happen:

- tenant Admins will be notified via email and will receive warnings that the MAU limit has been exceeded, which are reflected for the previous month, please see [Auth0 Quota Exceeded](https://support.auth0.com/center/s/article/Auth0-Quota);

- users will [not be logged out](https://community.auth0.com/t/about-when-the-number-of-users-exceeds-the-limit/84625/3#:~:text=users%20will%20not%20be%20logged) if the limit is exceeded;

- service disruptions if the limit is exceeded over a couple of months;

- new user creation should not be interrupted, however logins past the 25k mark will lead to getting blocked.

### Recommended solution

Exceeding by a small amount and not regularly will not lead to any instant blockage, as the main objective would be to observe patterns and provide solutions to accommodate a larger number of users. If however your 25k MAU traffic expectation hold true and you start encountering problems with your tenant, I highly recommend getting in contact with our specialized [Sales team](https://auth0.com/contact-us) to determine the best course of action for your particular use-case.

Hope this helped!

Have a graet one,  
Gerald

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