# Account usage shows enterprise MFA **URL:** \ **Category:** Get Help\ **Created:** [April 14, 2020, 11:48am UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014 "2020-04-14T11:48:45Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![tobias.wolff](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/tobias.wolff/32/13728_2.png) [@tobias.wolff](https://community.auth0.com/u/tobias.wolff)\ **Post date:** [April 14, 2020, 11:48am UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/1 "2020-04-14T11:48:47Z")
Hi, we are using Auth0 for a couple of months now and after a first misunderstanding are only using OTP for 2FA right now (see OTP.png). Still, the account usage page (see attached) shows some enterprise MFA counts (see AccountUsage.png). Can someone let me know where this comes from? Thanks, Tobias. ![AccountUsage](https://global.discourse-cdn.com/auth0/original/3X/a/4/a4e0db412c14ee31fce7ea11eb32b6e0e70493d4.png) ![OTP](https://global.discourse-cdn.com/auth0/original/3X/4/2/42a92203fcaa3dad1455a960120952b2a9bf8d24.png) ---
**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\ **Post date:** [April 14, 2020, 5:23pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/2 "2020-04-14T17:23:04Z")
Hi @tobias.wolff, Welcome to the Community! Take a look at this FAQ that breaks down MFA: [http://community.auth0.com/t/on-which-tier-can-i-use-mfa-feature/32940](http://community.auth0.com/t/on-which-tier-can-i-use-mfa-feature/32940) Hope this helps, Dan ---
**Author:** ![tobias.wolff](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/tobias.wolff/32/13728_2.png) [@tobias.wolff](https://community.auth0.com/u/tobias.wolff)\ **Post date:** [April 14, 2020, 5:31pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/4 "2020-04-14T17:31:36Z")
Hi Dan, we are on the Developer Pro tier and as far as I know we are using the Pro MFA (i.e. OTP via Google Authenticator et al) only - as this is the **only** option we have activated in the MFA setup. Therefore, I am not sure where the 15 Enterprise MFA signups come from. Just to make sure - is it possible for a user to use the Auth0 Guardian app without us having activated it? Tobias. ---
**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\ **Post date:** [April 14, 2020, 5:33pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/5 "2020-04-14T17:33:56Z")
Do you have any MFA rules? ---
**Author:** ![tobias.wolff](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/tobias.wolff/32/13728_2.png) [@tobias.wolff](https://community.auth0.com/u/tobias.wolff)\ **Post date:** [April 14, 2020, 5:43pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/6 "2020-04-14T17:43:10Z")
Yes, we do. We are supporting APIs and have deactivated MFA for API users. ---
**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\ **Post date:** [April 14, 2020, 5:45pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/7 "2020-04-14T17:45:15Z")
Do you mind if I take a look? Could you please DM me your tenant name? ---
**Author:** ![tobias.wolff](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/tobias.wolff/32/13728_2.png) [@tobias.wolff](https://community.auth0.com/u/tobias.wolff)\ **Post date:** [April 15, 2020, 7:41am UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/8 "2020-04-15T07:41:53Z")
Sure. I have sent you a DM. Can you confirm you have received it, please? ---
**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\ **Post date:** [April 16, 2020, 3:37pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/9 "2020-04-16T15:37:27Z")
There can be a delay in which the report data populates. You said: > [@tobias.wolff](#): > > after a first misunderstanding are only using OTP for 2FA right now Was this recently corrected? ---
**Author:** ![tobias.wolff](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/tobias.wolff/32/13728_2.png) [@tobias.wolff](https://community.auth0.com/u/tobias.wolff)\ **Post date:** [April 16, 2020, 5:37pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/10 "2020-04-16T17:37:55Z")
Hi Dan, no that was actually corrected end of last / beginning of this year. Tobias. ---
**Author:** ![dan.woda](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dan.woda/32/18340_2.png) [@dan.woda](https://community.auth0.com/u/dan.woda)\ **Post date:** [April 16, 2020, 7:48pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/11 "2020-04-16T19:48:54Z")
I sent you a DM with some more instructions. ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [May 1, 2020, 7:48pm UTC](https://community.auth0.com/t/account-usage-shows-enterprise-mfa/41014/12 "2020-05-01T19:48:54Z")
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