# Account deletion please

**URL:** <https://community.auth0.com/t/account-deletion-please/197926>\
**Category:** Get Help\
**Tags:** other, community-topic\
**Created:** [March 8, 2026, 3:20pm UTC](https://community.auth0.com/t/account-deletion-please/197926 "2026-03-08T15:20:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![matthias.kammerlohr](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/matthias.kammerlohr/32/60295_2.png) [@matthias.kammerlohr](https://community.auth0.com/u/matthias.kammerlohr)\
**Post date:** [March 8, 2026, 3:20pm UTC](https://community.auth0.com/t/account-deletion-please/197926/1 "2026-03-08T15:20:01Z")

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Hello,

I downgraded to the Free Plan and then deleted my tenants (forgot to delete the custom domain first).

Could you please check this?

Could you also delete my account, including payment details/email, etc., or does something else need to be deleted first?

Thanks

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**Author:** ![JFoxUK](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jfoxuk/32/78058_2.png) [@JFoxUK](https://community.auth0.com/u/JFoxUK)\
**Post date:** [March 8, 2026, 3:55pm UTC](https://community.auth0.com/t/account-deletion-please/197926/2 "2026-03-08T15:55:26Z")

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It might be worth you sending a group DM to [@support](https://community.auth0.com/groups/support) - they should be able to help you

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**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [March 9, 2026, 4:27pm UTC](https://community.auth0.com/t/account-deletion-please/197926/4 "2026-03-09T16:27:49Z")

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Hi @matthias.kammerlohr,

Welcome back to the Auth0 Community!

Please send your tenant name and account email address to the [@support](https://community.auth0.com/groups/support) group via DM, while also including the above mentioned information and we will provide further assistance under the newly created support thread.

Thank you!  
Kind regards,  
Remus

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 23, 2026, 4:28pm UTC](https://community.auth0.com/t/account-deletion-please/197926/5 "2026-03-23T16:28:34Z")

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