# Account deletion - can’t find PM the support

**URL:** <https://community.auth0.com/t/account-deletion-can-t-find-pm-the-support/195392>\
**Category:** Get Help\
**Tags:** user-profile, user-management\
**Created:** [December 10, 2025, 10:00pm UTC](https://community.auth0.com/t/account-deletion-can-t-find-pm-the-support/195392 "2025-12-10T22:00:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ankegro](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/ankegro/32/72177_2.png) [@ankegro](https://community.auth0.com/u/ankegro)\
**Post date:** [December 10, 2025, 10:00pm UTC](https://community.auth0.com/t/account-deletion-can-t-find-pm-the-support/195392/1 "2025-12-10T22:00:24Z")

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Hi, I‘ll delete my full account and have created an extra account here in the forums because the support center says „PM the support“, but freakin can‘t find a way to PM one of the support members.

How can I delete the main account and also this extra forums account?

Greets, Ann

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**Author:** ![mdlavine](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/mdlavine/32/71813_2.png) [@mdlavine](https://community.auth0.com/u/mdlavine)\
**Post date:** [December 10, 2025, 10:15pm UTC](https://community.auth0.com/t/account-deletion-can-t-find-pm-the-support/195392/3 "2025-12-10T22:15:21Z")

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They apparently don’t have a support team. I’ve been trying to get help cancelling recurring payments b/c we don’t have an account for more than a week now. Truly ridiculous.

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**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [December 10, 2025, 11:47pm UTC](https://community.auth0.com/t/account-deletion-can-t-find-pm-the-support/195392/4 "2025-12-10T23:47:55Z")

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Hi @ankegro,

Welcome to the Auth0 Community!

In order to get your account deleted, you can just send us a message to the [@support](https://community.auth0.com/groups/support) group via DM ( from the message box on the top right ) and we’ll gladly assist you within the process.

Thank you,  
Remus

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [December 24, 2025, 11:48pm UTC](https://community.auth0.com/t/account-deletion-can-t-find-pm-the-support/195392/5 "2025-12-24T23:48:06Z")

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