# About when the number of users exceeds the limit

**URL:** <https://community.auth0.com/t/about-when-the-number-of-users-exceeds-the-limit/84625>\
**Category:** Get Help\
**Tags:** auth0\
**Created:** [June 6, 2022, 6:01am UTC](https://community.auth0.com/t/about-when-the-number-of-users-exceeds-the-limit/84625 "2022-06-06T06:01:51Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![rueben.tiow](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rueben.tiow/32/11646_2.png) [@rueben.tiow](https://community.auth0.com/u/rueben.tiow)\
**Post date:** [June 7, 2022, 11:54pm UTC](https://community.auth0.com/t/about-when-the-number-of-users-exceeds-the-limit/84625/3 "2022-06-07T23:54:52Z")

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Hi @yfujita,

Thanks for reaching out to the Auth0 Community!

I understand that you have a question about the consequence of exceeding the number of users on your tenant.

Firstly, the number of external active users allowed for your account depends on your subscription level. For example, the _Free Subscription Plan_ offers 7000 external active users, and the _Essential Subscription Plan_ offers 10,000 external active users.

If you exceed this limit, you may encounter challenges with creating new users. Your existing users will still be able to log in.

You can learn more about the different subscription plans on our pricing page [here](https://auth0.com/pricing).

Please let me know if there’s anything else I can do to help.

Thank you.

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_[View the full topic](https://community.auth0.com/t/about-when-the-number-of-users-exceeds-the-limit/84625)._