Problem with JIRA SSO Integration

Hi all,
I’m trying to integrate JIRA SSO with Auth0, we managed to reach to the Auth0 login page but our access got denied because the email address has been added with the string “google-app” which is recognized as a new user. Do anyone have any idea how to fix this?
Many thanks
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As it has been more than a few months since this topic was opened, and there has been no reply or further information provided as to the existence of the issue, we are closing this topic. Please don’t hesitate to create a new topic if this issue is still present, we would be happy to work with you to help find a resolution.