Hi,
I have a weird error on my react/redux web app. It’s happening only sometimes and never to me but only to my customer. I can’t reproduce it and if my customer reload the page it’s working.
I can track the error because i listen for this event :
lock.on('unrecoverable_error', (unrecoverable_error) => {
console.log('unrecoverable_error: ', unrecoverable_error)
logException(unrecoverable_error)
})
And with logException i send the error to Sentry. And Sentry give me this error :
unrecoverable_error: Error: An error occurred when fetching data.
It’s happening when they click on a button to open the lock (on click i dispatch an action who lock.show())
The lock is not showed. After reload it’s working. It seems that the lock Auth0Lock is not correctly load.
But why only sometimes ?
Can someone at Auth0 look into this ? I can share my private repo so you can take a look. and i can share my website url so you can test yourself.
I know it’s difficult to fix a bug when their is not step for reproduction…
Thanks for the help. I’m loosing customer and i can’t find how to fix this…