Password reset and blocked user e-mail not arriving

Help
1

I’m using SendGrid as e-mail provider, but it seems that the password reset and blocked user e-mails are not arriving (even when I hit “Try” button). Could you please check?

2

You should check if you’re in the same situation as the user in this other question; if you are, the answer contains a direct fix for the reset password email template and that fix should also be adaptable to the blocked user email template.

3

@jmangelo Thanks that worked. Any news when the site will have the fix for the email provider enable/disable?

4

@jmangelo Thanks that worked. Any news when the site will have the fix for the email provider enable/disable?

5

There’s no definitive date; I agree that it is a very confusing behavior, but depends on the priorities of other items and for this one there’s also a workaround.