konrad.sopala Community Engineer

Any MongoDB users out there! Whoop whoop!

vlal080

I’m having issues deleting a user in the mongodb database.
“[Error] Password contains an illegal unescaped character” I get this error

1 reply

thameera

@vlal080 It’s likely that you might need to URL-encode the password, as described here: mongodb - Mongo DB Connection - Password contains unescaped characters - Stack Overflow

vlal080

How do I URL-encode the password.

1 reply

dan-auth0 Auth0 Employee

Howdy! Thanks for reading this blog post!

You can consult this document from MongoDB on how to handle special characters in your connection string:

Only a handful of special characters need conversion to percent encoding:

: / ? # [ ] @

Look for this note in the document:

t

There’s a link in there that takes you to a resource where you can learn how to convert the special characters

shaun1

Hey guys, I keep getting an error that states:

[MongoError] 354 - The server is being accessed through a load balancer, but this driver does not have load balancing enabled

When trying to use a script given (login, get user, etc) this is what appears. If I change my mongodb URI slightly it still appears, telling me that it may not be my database that is causing the issue. Any help will be greatly appreciated

AdmiralBot

hey I am facing this error when I try to run any of the code snippets : Unsupported OP_QUERY command: find. The client driver may require an upgrade. For more details see https://dochub.mongodb.org/core/legacy-opcode-removal.
I have the latest version of Mongo and Mongoose installed what do I need to do it get rid of this issue

1 reply

samarjit.ghosh

Getting the same error with latest mongodb

softbytes

I have the same issue. I think auth0 node.js runtime missing latest drivers for mongodb.

bajcmartinez Auth0 Employee

Hi @softbytes @samarjit.ghosh @AdmiralBot,

For the MongoDB drivers its correct that the default version is 3.10, which is not compatible with MongoDB versions 4.5+, with that said, you can opt to use other drivers in your code by changing the way you initialize the MongoClient.

If you are using MongoDB v5, or v6, please replace in your scripts code the version of the MongoDB drivers to 4.1.0, after that your scripts should work.

Here is an example on how to get an updated MongoClient:

const MongoClient = require('mongodb@4.1.0').MongoClient;

Hope that helps, and if you have any further questions please let me know.

I’ll keep an eye on this thread to make sure I can give answers on time.

kristina71103

I got always error [SandboxUnhandledError] Cannot find module ‘mongodb@3.1.4’ Require stack: - /data/io/node18/5545297c-fce7-45b0-8203-c5362087a6b8/webtask.js

1 reply

bajcmartinez Auth0 Employee

Hi @kristina71103, welcome to the Auth0 Community.

In your code, try to initialize the MongoClient with the following code instead:

const MongoClient = require('mongodb@4.1.0').MongoClient;

And please let me know if that solves your issue. Thanks

2 replies

kristina71103

Thanks for your answer, but it doesn’t help
Now I have this message:
Cannot find module ‘mongodb@4.1.0’ Require stack: - /data/io/node18/2a8d55de-a9d5-440e-b771-2554fdfe1f47/webtask.js

1 reply

bajcmartinez Auth0 Employee

Hi, I see… may I ask which database action script are you working on? have you used the templates we provide? For example:

The templates will preload the code for you, and you should adjust the mongodb version as I sent in my previous message, and of course your connection details.

kristina71103

I tried to repied how it was in tutorial to connect Auth0 to MongoDB, and when i try use create script, i got this message. i have a cluster in MongoDB with db db-name.users

imveeru

I’ve been facing the same error. Any solutions?

imveeru

I’ve tried this. It’s still showing the same error.

1 reply

taitheexplore

I also got the same issue

1 reply

bajcmartinez Auth0 Employee

hi @taitheexplore @kristina71103, I’ve routed this internally as I don’t have an immediate answer, but I’ll get back to you soon.

Thanks

buddhins

I also got same error, cannot find any solution for this, what we can do? Below mentioned fully detailed error stack from Webtask Logs.

marialena

Hello everyone, facing the exact same issue here:

[SandboxUnhandledError] Cannot find module ‘mongodb@3.1.4’
Require stack: - /data/io/node18/5777205b-486a-478a-a40a-e11cbb127480/webtask.js

I tried the alternatives mentioned above but none of them work for my case as well. Is there any updates ?

bajcmartinez Auth0 Employee

Hi @marialena @buddhins @taitheexplore,

The issue seems related to the version of NodeJS you are running in your tenant (you can check your version here: https://manage.auth0.com/#/tenant/advanced).

The following versions of mongodb drivers are available for the following NodeJS versions:

• NodeJS 18
  • 5.1.0
  • 5.7.0
• NodeJS 16
  • 3.5.11
  • 3.1.4
  • 2.1.11

If you want to check other packages or other versions of node, please check out the following page:

https://auth0-extensions.github.io/canirequire/

By adjusting the right mongo driver to match your tenant’s NodeJS version your issue gets fixed.

Thanks

1 reply

buddhins

Thank you @bajcmartinez . Error fixed. In my tenant, it used Node 18, then I changed it to NodeJS 16 and import mongodb version 4.1.0 version (const MongoClient = require(‘mongodb@4.1.0’).MongoClient;). Now it works without any error.

1 reply

bajcmartinez Auth0 Employee

That’s great @buddhins, thanks for replying back with the confirmation. I’ll make changes on the article so that this topic is address.

Have a great day!

dmitry

Posting this information everywhere that I see Node 18 and people rolling back to 16.

Auth0 Engineering replied to my inquiry and responded with this:

To use version 5 of the mongo driver, you should update your script to use promises. Here’s an example get_user script you can reference.

function getByEmail(email, callback) {
  const MongoClient = require('mongodb').MongoClient;
  const client = new MongoClient(configuration.URL);
  
  (async () => {
    try {
      await client.connect();
      
      const db = client.db(configuration.DB);
      const users = db.collection('users');
      
      const user = await users.findOne({ email: email });
      if (!user) return callback(null, null);
      
      return callback(null, {
        user_id: user._id.toString(),
        nickname: user.nickname,
        email: user.email
      });
    } catch(e) {
      return callback(e);
    } finally {
      await client.close();
    }
  })();
}

I can confirm this works and fixes the problem. I’m able to use latest Mongo 5.x client and Node 18.