# Get Help

**URL:** https://community.auth0.com/c/help/6.md?page=2

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

**Page:** 3

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## [Auth0 B2C Essentials: EU tenants, email providers, Actions and security-event reconciliation](https://community.auth0.com/t/auth0-b2c-essentials-eu-tenants-email-providers-actions-and-security-event-reconciliation/204360)

<div class="topic-metadata">

**Author:** [@oisinmurphy17](https://community.auth0.com/u/oisinmurphy17)\
**Replies:** 1\
**Last updated:** [October 16, 2026, 11:10pm UTC](https://community.auth0.com/t/auth0-b2c-essentials-eu-tenants-email-providers-actions-and-security-event-reconciliation/204360 "2026-10-16T23:10:13Z")

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Hello Auth0 Community, I’m evaluating Auth0 B2C Essentials for a small Ireland-based educational application. We’re preparing an invitation-only beta for 3–5 adult teachers and would like to clarify the technical capabi…

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## [Sole admin account blocked – Not receiving password reset emails](https://community.auth0.com/t/sole-admin-account-blocked-not-receiving-password-reset-emails/204362)

<div class="topic-metadata">

**Author:** [@roberto.romeralora](https://community.auth0.com/u/roberto.romeralora)\
**Replies:** 1\
**Last updated:** [October 16, 2026, 10:40pm UTC](https://community.auth0.com/t/sole-admin-account-blocked-not-receiving-password-reset-emails/204362 "2026-10-16T22:40:43Z")

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Hello Auth0 Support Team, I need help recovering access to my original Auth0 administrator account. When I try to log in, I receive the following error: “Your account has been blocked after multiple consecutive login …

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## [How can I enable Arabic and RTL support for Universal Login?](https://community.auth0.com/t/how-can-i-enable-arabic-and-rtl-support-for-universal-login/204226)

<div class="topic-metadata">

**Author:** [@goldenergiesbv](https://community.auth0.com/u/goldenergiesbv)\
**Replies:** 2\
**Last updated:** [October 15, 2026, 8:08pm UTC](https://community.auth0.com/t/how-can-i-enable-arabic-and-rtl-support-for-universal-login/204226 "2026-10-15T20:08:33Z")

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Hello, We need Arabic (ar) and right-to-left (RTL) support in Universal Login for our website https://machex.ae. Our application sends ui\_locales=ar, but Arabic is not available in the Supported Languages list in our A…

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## [Additional special characters required in username - \* & %](https://community.auth0.com/t/additional-special-characters-required-in-username/204285)

<div class="topic-metadata">

**Author:** [@karuissobusy](https://community.auth0.com/u/karuissobusy)\
**Replies:** 1\
**Last updated:** [October 15, 2026, 7:51pm UTC](https://community.auth0.com/t/additional-special-characters-required-in-username/204285 "2026-10-15T19:51:30Z")

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We are doing lazy migration where the existing DB has a lot of account with some special characters that aren’t allowed in Auth0 like \* & % What options do we have? Cheers, Karthick.

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## [How to mark email\_verified always true with self-service Enterprise configurations](https://community.auth0.com/t/how-to-mark-email-verified-always-true-with-self-service-enterprise-configurations/204258)

<div class="topic-metadata">

**Author:** [@karuissobusy](https://community.auth0.com/u/karuissobusy)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 10:39pm UTC](https://community.auth0.com/t/how-to-mark-email-verified-always-true-with-self-service-enterprise-configurations/204258 "2026-10-14T22:39:53Z")

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Is there a way to set an attribute value to a default value, like email\_verified value as true when setting up a “Self-Service Enterprise Configuration & User Attribute Profile mapping” While onboarding an SSO cconnecti…

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## [New Actions/Forms Free Tier Quota?](https://community.auth0.com/t/new-actions-forms-free-tier-quota/204247)

<div class="topic-metadata">

**Author:** [@epicpatka](https://community.auth0.com/u/epicpatka)\
**Replies:** 2\
**Last updated:** [October 14, 2026, 8:03pm UTC](https://community.auth0.com/t/new-actions-forms-free-tier-quota/204247 "2026-10-14T20:03:42Z")

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Has the Free Tier plan’s quota for Actions/Forms changed? I received a notice that I am over the Actions/Forms usage on tenant Patkub. What is the limit? I had 1 Action and 4 forms in this tenant at the time of notice.…

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## [Free tenant retains a legacy Universal Login page template but its management endpoint returns 402](https://community.auth0.com/t/free-tenant-retains-a-legacy-universal-login-page-template-but-its-management-endpoint-returns-402/204245)

<div class="topic-metadata">

**Author:** [@yuanfangda666](https://community.auth0.com/u/yuanfangda666)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 8:02pm UTC](https://community.auth0.com/t/free-tenant-retains-a-legacy-universal-login-page-template-but-its-management-endpoint-returns-402/204245 "2026-10-14T20:02:27Z")

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Our Free tenant continues to render a previously configured Universal Login page template. The normal hosted login widget and supported English/Simplified Chinese text settings work, but the old custom surrounding copy r…

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## [Replace my only Free US-5 tenant with an EU tenant -- confirmation before deletion](https://community.auth0.com/t/replace-my-only-free-us-5-tenant-with-an-eu-tenant-confirmation-before-deletion/204243)

<div class="topic-metadata">

**Author:** [@Elev](https://community.auth0.com/u/Elev)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 6:29pm UTC](https://community.auth0.com/t/replace-my-only-free-us-5-tenant-with-an-eu-tenant-confirmation-before-deletion/204243 "2026-10-14T18:29:15Z")

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Hello Auth0 team, I recently created an Auth0 account using email and password. During onboarding, a development tenant was automatically created in the US-5 region. I need my tenant to be hosted in Europe (EU). When I…

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## [Free plan entitlements after trial: third-party OAuth client and user-delegated grants](https://community.auth0.com/t/free-plan-entitlements-after-trial-third-party-oauth-client-and-user-delegated-grants/204241)

<div class="topic-metadata">

**Author:** [@2032243755](https://community.auth0.com/u/2032243755)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 6:07pm UTC](https://community.auth0.com/t/free-plan-entitlements-after-trial-third-party-oauth-client-and-user-delegated-grants/204241 "2026-10-14T18:07:31Z")

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Please clarify Auth0 Free plan entitlements after the trial expires. For a single-user personal application, we plan to use: A pre-registered third-party Regular Web Application client\_secret\_post or client\_secret\_bas…

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## [Authoritative response schema for Management API Test an Action](https://community.auth0.com/t/authoritative-response-schema-for-management-api-test-an-action/204234)

<div class="topic-metadata">

**Author:** [@pariswolf911](https://community.auth0.com/u/pariswolf911)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 5:44pm UTC](https://community.auth0.com/t/authoritative-response-schema-for-management-api-test-an-action/204234 "2026-10-14T17:44:14Z")

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Please provide the authoritative response contract and interpretation rules for the inner payload returned by Test an Action. We need evidence-backed fields proving terminal completion of the appointed Action, distinguis…

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## [Free-plan entitlement for Connected Accounts-only custom OAuth2 and Token Vault](https://community.auth0.com/t/free-plan-entitlement-for-connected-accounts-only-custom-oauth2-and-token-vault/204232)

<div class="topic-metadata">

**Author:** [@garethcraigsa](https://community.auth0.com/u/garethcraigsa)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 5:06pm UTC](https://community.auth0.com/t/free-plan-entitlement-for-connected-accounts-only-custom-oauth2-and-token-vault/204232 "2026-10-14T17:06:43Z")

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Our Auth0 team subscription is Free ($0). We have an EU development tenant currently in its trial period and must keep costs at £0. Your public pricing lists Custom Social Connections as included in Free and two Token V…

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## [Cannot complete onboarding - 404 when creating first tenant](https://community.auth0.com/t/cannot-complete-onboarding-404-when-creating-first-tenant/203957)

<div class="topic-metadata">

**Author:** [@admin109](https://community.auth0.com/u/admin109)\
**Replies:** 2\
**Last updated:** [October 14, 2026, 2:58pm UTC](https://community.auth0.com/t/cannot-complete-onboarding-404-when-creating-first-tenant/203957 "2026-10-14T14:58:19Z")

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Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer. I created a new Auth0 account, but I cannot complete the initial onboarding. On the profile setup page, clicking “Company” immediately…

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## [Free tenant showing Access denied – deleted or recoverable?](https://community.auth0.com/t/free-tenant-showing-access-denied-deleted-or-recoverable/204236)

<div class="topic-metadata">

**Author:** [@adradmin](https://community.auth0.com/u/adradmin)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 12:38am UTC](https://community.auth0.com/t/free-tenant-showing-access-denied-deleted-or-recoverable/204236 "2026-10-14T00:38:38Z")

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Hi @support, We have a free-plan tenant (US region) that has stopped working. Logins, the tenant’s public configuration page and the dashboard applications all now show “Access denied”. The person who set up the tenant…

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## [Delete my account](https://community.auth0.com/t/delete-my-account/204230)

<div class="topic-metadata">

**Author:** [@ibrahim.abuelruzz](https://community.auth0.com/u/ibrahim.abuelruzz)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 9:54pm UTC](https://community.auth0.com/t/delete-my-account/204230 "2026-10-13T21:54:02Z")

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Hello Auth0 Support, I would like to permanently delete my Auth0 account and all associated personal data so I can start fresh. I initially registered using my email address and subsequently attempted to access Auth0 t…

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## [Recover management access to an existing Auth0 production tenant](https://community.auth0.com/t/recover-management-access-to-an-existing-auth0-production-tenant/204228)

<div class="topic-metadata">

**Author:** [@lateefinspection](https://community.auth0.com/u/lateefinspection)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 9:49pm UTC](https://community.auth0.com/t/recover-management-access-to-an-existing-auth0-production-tenant/204228 "2026-10-13T21:49:13Z")

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I am trying to recover Auth0 Dashboard management access to an existing production tenant. The tenant is still active and issuing valid tokens for a production application. I have historical browser evidence showing th…

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## [Request to delete my Auth0 and Community accounts](https://community.auth0.com/t/request-to-delete-my-auth0-and-community-accounts/204179)

<div class="topic-metadata">

**Author:** [@spencer.lieb](https://community.auth0.com/u/spencer.lieb)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 8:26pm UTC](https://community.auth0.com/t/request-to-delete-my-auth0-and-community-accounts/204179 "2026-10-13T20:26:02Z")

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I was trying to login to my work account and never got the invite emails and when tried logging in as my admin said to and ended up creating an account on accident. I would like to have my account deleted. Since I canno…

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## [Can't login to Billing Account to delete Auth subscription](https://community.auth0.com/t/cant-login-to-billing-account-to-delete-auth-subscription/204175)

<div class="topic-metadata">

**Author:** [@riley-malins](https://community.auth0.com/u/riley-malins)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 10:59pm UTC](https://community.auth0.com/t/cant-login-to-billing-account-to-delete-auth-subscription/204175 "2026-10-12T22:59:41Z")

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I have a billing account for my companies Auth.o subscription. I know this, because i get emailed the invoices. Our previous CTO set up the account and the subscription, but he is long gone and his email is deleted. I k…

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## [Enterprise Authentication Question for Free Tier](https://community.auth0.com/t/enterprise-authentication-question-for-free-tier/204162)

<div class="topic-metadata">

**Author:** [@jbaker](https://community.auth0.com/u/jbaker)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 10:21pm UTC](https://community.auth0.com/t/enterprise-authentication-question-for-free-tier/204162 "2026-10-12T22:21:38Z")

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Per the pricing page the Free Tier supports 1 Enterprise Connection? I have an application that uses a different Identity platform to log in users on my app, but the users then can do Federated SAML2 SSO login to other …

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## [Unable To Change Admin's Email along with Unable to Add Tenant Members to Free plan](https://community.auth0.com/t/unable-to-change-admins-email-along-with-unable-to-add-tenant-members-to-free-plan/204138)

<div class="topic-metadata">

**Author:** [@user.admin](https://community.auth0.com/u/user.admin)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 8:43pm UTC](https://community.auth0.com/t/unable-to-change-admins-email-along-with-unable-to-add-tenant-members-to-free-plan/204138 "2026-10-12T20:43:17Z")

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Hi, I am unable to change my email of my tenant and it’s not working. I cannot see the option and neither I can invite the new email as a Tenant Admin

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## [Delete account](https://community.auth0.com/t/delete-account/204123)

<div class="topic-metadata">

**Author:** [@Pocketdim](https://community.auth0.com/u/Pocketdim)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 8:27pm UTC](https://community.auth0.com/t/delete-account/204123 "2026-10-12T20:27:56Z")

</div>

Please delete my account. I have deleted the tenant already.

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## [Delete/reset development tenant](https://community.auth0.com/t/delete-reset-development-tenant/204118)

<div class="topic-metadata">

**Author:** [@metasimian](https://community.auth0.com/u/metasimian)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 8:26pm UTC](https://community.auth0.com/t/delete-reset-development-tenant/204118 "2026-10-12T20:26:51Z")

</div>

@support my current development tenant is inactive. Please delete so that I can recreate one. Thank you. W

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## [Universal Login - Apple Social Login Button](https://community.auth0.com/t/universal-login-apple-social-login-button/204096)

<div class="topic-metadata">

**Author:** [@joel.rainearwills](https://community.auth0.com/u/joel.rainearwills)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 8:23pm UTC](https://community.auth0.com/t/universal-login-apple-social-login-button/204096 "2026-10-12T20:23:21Z")

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I recently submitted my app for review via App Store Connect. Apple is rejecting my release because the “Continue with Apple” button doesn’t meet its design standards. Here is the message from Apple: The app offers Sign…

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## [Microsoft Connected accounts don't have Given / Family name](https://community.auth0.com/t/microsoft-connected-accounts-dont-have-given-family-name/204048)

<div class="topic-metadata">

**Author:** [@michaela-sb](https://community.auth0.com/u/michaela-sb)\
**Replies:** 1\
**Last updated:** [October 8, 2026, 9:19pm UTC](https://community.auth0.com/t/microsoft-connected-accounts-dont-have-given-family-name/204048 "2026-10-08T21:19:34Z")

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Hi, I’m trying to setup Microsoft as a Social connection in our application, but have run into some issues with the given/family name fields of Microsoft accounts. For context, we’re currently using Passwordless and Goo…

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## [Passwordless buttons localization](https://community.auth0.com/t/passwordless-buttons-localization/204028)

<div class="topic-metadata">

**Author:** [@vlatko.tasevski](https://community.auth0.com/u/vlatko.tasevski)\
**Replies:** 2\
**Last updated:** [October 8, 2026, 11:59am UTC](https://community.auth0.com/t/passwordless-buttons-localization/204028 "2026-10-08T11:59:52Z")

</div>

Hello, I noticed that 2 of the buttons in identifier first login arent translated in the universal login built in localization: Email me a Code, and Send me a message, is there a plan to include them in the translations,…

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## [Combination of Authentication profile with identifier first and biometrics and webauthn-platform as MFA](https://community.auth0.com/t/combination-of-authentication-profile-with-identifier-first-and-biometrics-and-webauthn-platform-as-mfa/204031)

<div class="topic-metadata">

**Author:** [@karuissobusy](https://community.auth0.com/u/karuissobusy)\
**Replies:** 2\
**Last updated:** [October 8, 2026, 11:22am UTC](https://community.auth0.com/t/combination-of-authentication-profile-with-identifier-first-and-biometrics-and-webauthn-platform-as-mfa/204031 "2026-10-08T11:22:32Z")

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We have enabled our authentication profile with Identifier first and biometrics option. And we also have written custom post-login triggers for MFA where we are challenging the user with webauthn-platform if they’ve enr…

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## [Request to delete an inactive free tenant that I can no longer access](https://community.auth0.com/t/request-to-delete-an-inactive-free-tenant-that-i-can-no-longer-access/204036)

<div class="topic-metadata">

**Author:** [@kamekame9](https://community.auth0.com/u/kamekame9)\
**Replies:** 3\
**Last updated:** [October 8, 2026, 6:55am UTC](https://community.auth0.com/t/request-to-delete-an-inactive-free-tenant-that-i-can-no-longer-access/204036 "2026-10-08T06:55:05Z")

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Hi Auth0 team, My free tenant (US region) received a final inactivity notice on April 14, 2026. About six months later, the tenant is still listed in my dashboard, but I can’t open anything in it. Tenant Settings shows …

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## [After 6 months away, I can sign Into Auth0, but my App and API are missing and access is denied](https://community.auth0.com/t/after-6-months-away-i-can-sign-into-auth0-but-my-app-and-api-are-missing-and-access-is-denied/203138)

<div class="topic-metadata">

**Author:** [@ogmios4](https://community.auth0.com/u/ogmios4)\
**Replies:** 1\
**Last updated:** [October 7, 2026, 7:16pm UTC](https://community.auth0.com/t/after-6-months-away-i-can-sign-into-auth0-but-my-app-and-api-are-missing-and-access-is-denied/203138 "2026-10-07T19:16:14Z")

</div>

After not accessing Auth0 for a number of months, and now returning to test my Application and API in Auth0, I’m able to sign into Auth0, but my Application and API I had in there are no longer displayed, and Auth0 says …

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## [Lost access to token verification (stolen phone)](https://community.auth0.com/t/lost-access-to-token-verification-stolen-phone/203906)

<div class="topic-metadata">

**Author:** [@gyg.29](https://community.auth0.com/u/gyg.29)\
**Replies:** 2\
**Last updated:** [October 7, 2026, 3:39am UTC](https://community.auth0.com/t/lost-access-to-token-verification-stolen-phone/203906 "2026-10-07T03:39:17Z")

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Title: Locked out by MFA — need a private recovery channel Hi @support, I cannot access my original Auth0 Dashboard or Support Center because I’ve lost access to my MFA authenticator. I created this Community account …

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## [I can't log in, so I'd like to reset my MFA.](https://community.auth0.com/t/i-cant-log-in-so-id-like-to-reset-my-mfa/203997)

<div class="topic-metadata">

**Author:** [@rkt9tuba4develop](https://community.auth0.com/u/rkt9tuba4develop)\
**Replies:** 2\
**Last updated:** [October 7, 2026, 12:11am UTC](https://community.auth0.com/t/i-cant-log-in-so-id-like-to-reset-my-mfa/203997 "2026-10-07T00:11:01Z")

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Dear Auth0 Support Team, Regarding the multi-factor authentication (MFA) I used to log in to the Auth0 Dashboard: I deleted the Auth0 Guardian app I had been using when I switched to a new smartphone, and now I am unabl…

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## [Auth0 onboarding redirects to 404 after selecting Account Type](https://community.auth0.com/t/auth0-onboarding-redirects-to-404-after-selecting-account-type/203171)

<div class="topic-metadata">

**Author:** [@werson.rego](https://community.auth0.com/u/werson.rego)\
**Replies:** 11\
**Last updated:** [October 5, 2026, 10:33pm UTC](https://community.auth0.com/t/auth0-onboarding-redirects-to-404-after-selecting-account-type/203171 "2026-10-05T22:33:05Z")

</div>

Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer. Hello, I am trying to complete the initial Auth0 account onboarding and access the Auth0 Dashboard for the first time. After authenti…

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