# Get Help **URL:** https://community.auth0.com/c/help/6.md?page=1 [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) **Page:** 2 --- ## [M2M quota exceeded — Request for one-time relief after fixing token caching](https://community.auth0.com/t/m2m-quota-exceeded-request-for-one-time-relief-after-fixing-token-caching/204848)
**Author:** [@tadeu](https://community.auth0.com/u/tadeu)\ **Replies:** 1\ **Last updated:** [October 30, 2026, 12:17am UTC](https://community.auth0.com/t/m2m-quota-exceeded-request-for-one-time-relief-after-fixing-token-caching/204848 "2026-10-30T00:17:50Z")
Hello Auth0 Team, Our Free plan tenant kurasoft has exceeded its monthly Machine-to-Machine authentication quota (1,102 / 1,000). This has interrupted our production Google Ads integration, and Auth0 logs confirm the e… --- ## [Orphaned Account - Would like to create a team and tenant](https://community.auth0.com/t/orphaned-account-would-like-to-create-a-team-and-tenant/204834)
**Author:** [@engineering9](https://community.auth0.com/u/engineering9)\ **Replies:** 1\ **Last updated:** [October 29, 2026, 11:16pm UTC](https://community.auth0.com/t/orphaned-account-would-like-to-create-a-team-and-tenant/204834 "2026-10-29T23:16:54Z")
I have an orphaned account that i can sign-in with. I am trying to create a new team and tenant with it, however, i am getting a generic “Bad Request” failed when clicking the button to create the tenant and I cannot pro… --- ## [please delete my account.](https://community.auth0.com/t/please-delete-my-account/204850)
**Author:** [@kenmisa1941](https://community.auth0.com/u/kenmisa1941)\ **Replies:** 1\ **Last updated:** [October 29, 2026, 7:20pm UTC](https://community.auth0.com/t/please-delete-my-account/204850 "2026-10-29T19:20:14Z")
I no longer need this service, so please delete my account. Email address associated with the Auth0 account you wish to delete: k—m --- ## [URGENT: Locked out of Tenant due to lost MFA - Need Admin DM](https://community.auth0.com/t/urgent-locked-out-of-tenant-due-to-lost-mfa-need-admin-dm/204846)
**Author:** [@vschauhan0110](https://community.auth0.com/u/vschauhan0110)\ **Replies:** 1\ **Last updated:** [October 29, 2026, 7:17pm UTC](https://community.auth0.com/t/urgent-locked-out-of-tenant-due-to-lost-mfa-need-admin-dm/204846 "2026-10-29T19:17:12Z")
Hi, I am locked out of my developer account because I lost my MFA device and don’t have recovery codes. Since my forum account is new, I am restricted from sending a direct message to @support. Could a Community Engineer… --- ## [Okta Workforce Enterprise Groups Assigning Roles](https://community.auth0.com/t/okta-workforce-enterprise-groups-assigning-roles/204813)
**Author:** [@iris-technology](https://community.auth0.com/u/iris-technology)\ **Replies:** 4\ **Last updated:** [October 29, 2026, 3:50pm UTC](https://community.auth0.com/t/okta-workforce-enterprise-groups-assigning-roles/204813 "2026-10-29T15:50:57Z")
I have an Okta Workforce Identity Cloud Enterprise Connection. I have turned on Sync Users and Groups Using SCIM. Everything is working great, except for Enterprise Groups \> Roles assignment. My Okta Enterprise Groups a… --- ## [Provide support conditional writes in Auth0 APIs](https://community.auth0.com/t/provide-support-conditional-writes-in-auth0-apis/204642)
**Author:** [@bill.poole](https://community.auth0.com/u/bill.poole)\ **Replies:** 3\ **Last updated:** [October 28, 2026, 3:32pm UTC](https://community.auth0.com/t/provide-support-conditional-writes-in-auth0-apis/204642 "2026-10-28T15:32:50Z")
The Auth0 APIs do not provide any means of performing writes with 100% reliability - i.e., with no possible race conditions. Concurrency controls on the client application side can reduce the changes of race conditions o… --- ## [How to enforce recent authentication in backend service](https://community.auth0.com/t/how-to-enforce-recent-authentication-in-backend-service/204740)
**Author:** [@bill.poole](https://community.auth0.com/u/bill.poole)\ **Replies:** 1\ **Last updated:** [October 27, 2026, 11:23pm UTC](https://community.auth0.com/t/how-to-enforce-recent-authentication-in-backend-service/204740 "2026-10-27T23:23:39Z")
I have a requirement that certain sensitive operations performed by my backend services require recent interactive authentication. The backend services only have access to access tokens, not ID tokens. When the max\_age p… --- ## [ALLOW\_DELETE Not Deleting](https://community.auth0.com/t/allow-delete-not-deleting/204762)
**Author:** [@shayan.bhattacharya](https://community.auth0.com/u/shayan.bhattacharya)\ **Replies:** 1\ **Last updated:** [October 27, 2026, 11:20pm UTC](https://community.auth0.com/t/allow-delete-not-deleting/204762 "2026-10-27T23:20:54Z")
Hi all. I have developed a pipeline in Azure DevOps making use of the Auth0 Deploy CLI to enable us to do changes in our staging tenant, export them with the CLI, push them to the ADO repo and use the associated pipelin… --- ## [Delete account](https://community.auth0.com/t/delete-account/204759)
**Author:** [@anon8966980](https://community.auth0.com/u/anon8966980)\ **Replies:** 1\ **Last updated:** [October 27, 2026, 5:05pm UTC](https://community.auth0.com/t/delete-account/204759 "2026-10-27T17:05:32Z")
Hi there, I would like to delete my account and all personal information please (including for this forum). My tenants are already deleted. Thanks. --- ## [Free plan: only 2 applications, but Create Application is blocked by the 10-app limit](https://community.auth0.com/t/free-plan-only-2-applications-but-create-application-is-blocked-by-the-10-app-limit/204712)
**Author:** [@academy\_dev24](https://community.auth0.com/u/academy_dev24)\ **Replies:** 1\ **Last updated:** [October 26, 2026, 11:42pm UTC](https://community.auth0.com/t/free-plan-only-2-applications-but-create-application-is-blocked-by-the-10-app-limit/204712 "2026-10-26T23:42:15Z")
Hello Auth0 team, Our development tenant is on the Free plan. We cannot create a separate application for isolated testing even though the Applications dashboard shows only two applications. Read-only observations on 2… --- ## [Free plan usage page shows 7,000 user limit, but Subscription tab shows 25,000](https://community.auth0.com/t/free-plan-usage-page-shows-7-000-user-limit-but-subscription-tab-shows-25-000/204709)
**Author:** [@mdoverhag](https://community.auth0.com/u/mdoverhag)\ **Replies:** 1\ **Last updated:** [October 26, 2026, 11:32pm UTC](https://community.auth0.com/t/free-plan-usage-page-shows-7-000-user-limit-but-subscription-tab-shows-25-000/204709 "2026-10-26T23:32:47Z")
Hi! Our Free tenant shows the “Regular Active Users has exceeded your plan limit” banner. The usage page measures us against a 7,000 user quota, but the Subscription tab says our plan includes 25,000 users. Looks like th… --- ## [Password Reset Email Not Received – Account Recovery Assistance Required](https://community.auth0.com/t/password-reset-email-not-received-account-recovery-assistance-required/203463)
**Author:** [@ahmad.tal](https://community.auth0.com/u/ahmad.tal)\ **Replies:** 4\ **Last updated:** [October 26, 2026, 7:03pm UTC](https://community.auth0.com/t/password-reset-email-not-received-account-recovery-assistance-required/203463 "2026-10-26T19:03:16Z")
Dear Technical Support Team, ​I am writing to request immediate assistance in recovering my account so that I can access my enrolled course. I have attempted the standard password-reset process multiple times, but I hav… --- ## [Error!The user does not exist](https://community.auth0.com/t/error-the-user-does-not-exist/204707)
**Author:** [@davy](https://community.auth0.com/u/davy)\ **Replies:** 1\ **Last updated:** [October 26, 2026, 7:00pm UTC](https://community.auth0.com/t/error-the-user-does-not-exist/204707 "2026-10-26T19:00:27Z")
Hello, we are getting some compaints about user management. We have an example of a user that shows up when searching the email address in user management, but when you click on the name to go the details, we’ll get “E… --- ## [I want to reset my password but the otp is not being delivered](https://community.auth0.com/t/i-want-to-reset-my-password-but-the-otp-is-not-being-delivered/204553)
**Author:** [@tobilobaoladele68](https://community.auth0.com/u/tobilobaoladele68)\ **Replies:** 3\ **Last updated:** [October 26, 2026, 6:05pm UTC](https://community.auth0.com/t/i-want-to-reset-my-password-but-the-otp-is-not-being-delivered/204553 "2026-10-26T18:05:13Z")
I tried to reset my login password but i did not receive the otp in my email. What could be wrong --- ## [Urgent: Unable to Receive Password Reset Email – Auth0 Dashboard Account](https://community.auth0.com/t/urgent-unable-to-receive-password-reset-email-auth0-dashboard-account/204703)
**Author:** [@tobilobaoladele68](https://community.auth0.com/u/tobilobaoladele68)\ **Replies:** 1\ **Last updated:** [October 26, 2026, 6:05pm UTC](https://community.auth0.com/t/urgent-unable-to-receive-password-reset-email-auth0-dashboard-account/204703 "2026-10-26T18:05:05Z")
Hello Auth0 Support Team, I’m experiencing an issue accessing my Auth0 Dashboard account. I forgot my password and have attempted to reset it several times using the Forgot Password option on the Auth0 login page. Howe… --- ## [ I Want to Delete My Auth0 Account](https://community.auth0.com/t/i-want-to-delete-my-auth0-account/204714)
**Author:** [@tuy54662](https://community.auth0.com/u/tuy54662)\ **Replies:** 1\ **Last updated:** [October 26, 2026, 4:17pm UTC](https://community.auth0.com/t/i-want-to-delete-my-auth0-account/204714 "2026-10-26T16:17:38Z")
Hey Could you help me delete my account? --- ## [Free tenant blocks sixth application: limit says 10, only five apps and no SSO integrations](https://community.auth0.com/t/free-tenant-blocks-sixth-application-limit-says-10-only-five-apps-and-no-sso-integrations/204590)
**Author:** [@shez1461](https://community.auth0.com/u/shez1461)\ **Replies:** 2\ **Last updated:** [October 26, 2026, 3:52pm UTC](https://community.auth0.com/t/free-tenant-blocks-sixth-application-limit-says-10-only-five-apps-and-no-sso-integrations/204590 "2026-10-26T15:52:08Z")
Hello Auth0 team, Our EU tenant is on the Free $0 plan, but we cannot create a sixth application. Please investigate and correct the application quota/count if it is inconsistent. Observed on 22 October 2026: The App… --- ## [Avoiding Duplicate Phone Verification for Signup and MFA](https://community.auth0.com/t/avoiding-duplicate-phone-verification-for-signup-and-mfa/204595)
**Author:** [@Eugene.Kriuchkov](https://community.auth0.com/u/Eugene.Kriuchkov)\ **Replies:** 1\ **Last updated:** [October 23, 2026, 10:34pm UTC](https://community.auth0.com/t/avoiding-duplicate-phone-verification-for-signup-and-mfa/204595 "2026-10-23T22:34:49Z")
We collect the user’s phone number during signup using the Phone Number attribute configured on the database connection, and require phone verification as part of the registration process. We would also like to use the … --- ## [Universal Login preview not working?](https://community.auth0.com/t/universal-login-preview-not-working/204576)
**Author:** [@jcaudill](https://community.auth0.com/u/jcaudill)\ **Replies:** 3\ **Last updated:** [October 23, 2026, 8:08pm UTC](https://community.auth0.com/t/universal-login-preview-not-working/204576 "2026-10-23T20:08:59Z")
When trying to edit our login page branding, the preview doesn’t seem to respond to any of the color/layout/sizing changes. The zoom, focus, and hover controls also do not seem to work. I’ve verified: The New Universa… --- ## [On-Behalf-Of token exchange with Per-Application Access](https://community.auth0.com/t/on-behalf-of-token-exchange-with-per-application-access/204473)
**Author:** [@tvc](https://community.auth0.com/u/tvc)\ **Replies:** 3\ **Last updated:** [October 23, 2026, 9:28am UTC](https://community.auth0.com/t/on-behalf-of-token-exchange-with-per-application-access/204473 "2026-10-23T09:28:54Z")
I want to use on behalf of token exchange for a few of our endpoints, but I currently run into issues on organizations with Per-Application Access enabled. The moment I turn it off, it works. But when I enable it, I get… --- ## [Country selection during signup — Chinese student in Russia](https://community.auth0.com/t/country-selection-during-signup-chinese-student-in-russia/204588)
**Author:** [@annihilation1210](https://community.auth0.com/u/annihilation1210)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 11:41pm UTC](https://community.auth0.com/t/country-selection-during-signup-chinese-student-in-russia/204588 "2026-10-22T23:41:01Z")
I’m a Chinese citizen studying in Russia. Russia is missing from the Country dropdown. Should I select China? --- ## [Locked out of MFA, need reset](https://community.auth0.com/t/locked-out-of-mfa-need-reset/204573)
**Author:** [@pulavarthipavan](https://community.auth0.com/u/pulavarthipavan)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 6:04pm UTC](https://community.auth0.com/t/locked-out-of-mfa-need-reset/204573 "2026-10-22T18:04:09Z")
Hi, I’m locked out of my personal Auth0 Dashboard account. I lost the phone with Microsoft Authenticator, had no backup, and don’t have my recovery code. Could an Auth0 support engineer please start a private message w… --- ## [Request to delete Team and account data after deleting all tenants](https://community.auth0.com/t/request-to-delete-team-and-account-data-after-deleting-all-tenants/204571)
**Author:** [@dmytror-c](https://community.auth0.com/u/dmytror-c)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 3:23pm UTC](https://community.auth0.com/t/request-to-delete-team-and-account-data-after-deleting-all-tenants/204571 "2026-10-22T15:23:23Z")
Ready to post? Hi, I have deleted all tenants associated with our Team. We no longer use Auth0. Please: Delete the Team Delete Auth0 account data, including any stored billing information and payment method Delete th… --- ## [Auth0 + Grok MCP: invalid OAuth scopes and repeated Dynamic Client Registration](https://community.auth0.com/t/auth0-grok-mcp-invalid-oauth-scopes-and-repeated-dynamic-client-registration/204524)
**Author:** [@hslwijnands-spec](https://community.auth0.com/u/hslwijnands-spec)\ **Replies:** 2\ **Last updated:** [October 22, 2026, 6:46am UTC](https://community.auth0.com/t/auth0-grok-mcp-invalid-oauth-scopes-and-repeated-dynamic-client-registration/204524 "2026-10-22T06:46:36Z")
Hi everyone, We’re troubleshooting OAuth authorization between a Grok.com custom MCP connector and an Auth0-protected MCP server. What we’ve confirmed: Our MCP server publishes OAuth Protected Resource Metadata, incl… --- ## [Accès à mon compte/authentification impossible](https://community.auth0.com/t/acces-a-mon-compte-authentification-impossible/204505)
**Author:** [@camorel78](https://community.auth0.com/u/camorel78)\ **Replies:** 1\ **Last updated:** [October 21, 2026, 6:41pm UTC](https://community.auth0.com/t/acces-a-mon-compte-authentification-impossible/204505 "2026-10-21T18:41:11Z")
Bonjour, Je suis bloquée hors de mon tableau de bord Auth0 principal à cause de l’authentification à deux facteurs (MFA) : je n’ai ni mon code de récupération, ni accès à ma clé de sécurité. J’écris ce message depuis un … --- ## [Execution of an Action failed / actions\_execution\_failed / platform\_error](https://community.auth0.com/t/execution-of-an-action-failed-actions-execution-failed-platform-error/204486)
**Author:** [@jsoref](https://community.auth0.com/u/jsoref)\ **Replies:** 1\ **Last updated:** [October 20, 2026, 10:08pm UTC](https://community.auth0.com/t/execution-of-an-action-failed-actions-execution-failed-platform-error/204486 "2026-10-20T22:08:25Z")
We periodically see errors like this: { "type": "actions\_execution\_failed", "description": "Execution of an Action failed", "client\_id": "...", "client\_name": "...", "connection": "Username-Password-Authentica… --- ## [Excluding Specific Actions While Including Others When Using Deploy CLI](https://community.auth0.com/t/excluding-specific-actions-while-including-others-when-using-deploy-cli/204270)
**Author:** [@shayan.bhattacharya](https://community.auth0.com/u/shayan.bhattacharya)\ **Replies:** 5\ **Last updated:** [October 20, 2026, 9:12am UTC](https://community.auth0.com/t/excluding-specific-actions-while-including-others-when-using-deploy-cli/204270 "2026-10-20T09:12:38Z")
Hi folks. I have created a DevOps Pipeline which automates the deployment of Auth0 changes to the staging, dev and prod tenants. I have tested it by deploying the dev tenant config to staging but not done any deployment… --- ## [Silent migration and password breach](https://community.auth0.com/t/silent-migration-and-password-breach/204443)
**Author:** [@Alois.Goeth](https://community.auth0.com/u/Alois.Goeth)\ **Replies:** 2\ **Last updated:** [October 20, 2026, 7:30am UTC](https://community.auth0.com/t/silent-migration-and-password-breach/204443 "2026-10-20T07:30:20Z")
I migrate users from ADB2C to Auth0. I added getuser and login script to the database connection that return a user object with app\_metatdata that contain the settings from the legacy IDP (ADB2C) The following cases wor… --- ## [End-of-Life Notice: Default Security Mode for Third-Party Applications](https://community.auth0.com/t/end-of-life-notice-default-security-mode-for-third-party-applications/204445)
**Author:** [@priyanshu.shrivastav](https://community.auth0.com/u/priyanshu.shrivastav)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 9:06pm UTC](https://community.auth0.com/t/end-of-life-notice-default-security-mode-for-third-party-applications/204445 "2026-10-19T21:06:03Z")
We recently received the notification regarding the upcoming change where newly created third-party applications will default to strict mode when third\_party\_security\_mode is not explicitly specified during client creati… --- ## [ Unable to Access Existing Auth0 Dashboard — Private Messaging Unavailable](https://community.auth0.com/t/unable-to-access-existing-auth0-dashboard-private-messaging-unavailable/204449)
**Author:** [@junye.goh97](https://community.auth0.com/u/junye.goh97)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 8:01pm UTC](https://community.auth0.com/t/unable-to-access-existing-auth0-dashboard-private-messaging-unavailable/204449 "2026-10-19T20:01:00Z")
Hello @support, I’m unable to access my existing Auth0 tenant Dashboard. After authentication, I am repeatedly redirected to the login page. Browser Network logs show error=access\_denied, indicating an organization mem… [Previous page](https://community.auth0.com/c/help/6.md) [Next page](https://community.auth0.com/c/help/6.md?page=2)