# Get Help **URL:** https://community.auth0.com/c/help/6.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Getting Started in the Auth0 Community](https://community.auth0.com/t/getting-started-in-the-auth0-community/4221)
**Author:** [@ty.frith](https://community.auth0.com/u/ty.frith)\ **Replies:** 0\ **Last updated:** [June 3, 2024, 6:00am UTC](https://community.auth0.com/t/getting-started-in-the-auth0-community/4221 "2024-06-03T06:00:00Z")
Welcome to the Auth0 Community! If you’re looking for help, you’ve come to the right place. The Auth0 Community is a robust, solutions-driven forum for customers and prospects to learn more about Auth0, connect with othe… --- ## [Auth0-generated temporary Database password: 72-hour expiry and mandatory password-change proof](https://community.auth0.com/t/auth0-generated-temporary-database-password-72-hour-expiry-and-mandatory-password-change-proof/205289)
**Author:** [@helington.pm](https://community.auth0.com/u/helington.pm)\ **Replies:** 0\ **Last updated:** [November 11, 2026, 2:15pm UTC](https://community.auth0.com/t/auth0-generated-temporary-database-password-72-hour-expiry-and-mandatory-password-change-proof/205289 "2026-11-11T14:15:13Z")
We are evaluating a first-access onboarding flow using an Auth0 Database connection and Universal Login. Which production-supported feature lets the identity provider generate an individual temporary password and deliver… --- ## [Moving users out of a Base44 app: can they keep their passwords?](https://community.auth0.com/t/moving-users-out-of-a-base44-app-can-they-keep-their-passwords/205287)
**Author:** [@n001spartan](https://community.auth0.com/u/n001spartan)\ **Replies:** 0\ **Last updated:** [November 11, 2026, 2:14pm UTC](https://community.auth0.com/t/moving-users-out-of-a-base44-app-can-they-keep-their-passwords/205287 "2026-11-11T14:14:55Z")
We’re moving an app off Base44 onto our own stack and the part I’m stuck on is the users. As far as I can tell Base44 doesn’t let you export password hashes, so a normal user export would force everyone to reset their pa… --- ## [Unable to send DM to @support for MFA reset](https://community.auth0.com/t/unable-to-send-dm-to-support-for-mfa-reset/205285)
**Author:** [@setsuxx1025-crypto](https://community.auth0.com/u/setsuxx1025-crypto)\ **Replies:** 0\ **Last updated:** [November 11, 2026, 2:13pm UTC](https://community.auth0.com/t/unable-to-send-dm-to-support-for-mfa-reset/205285 "2026-11-11T14:13:52Z")
Hello Auth0 Community Team, I have lost access to the MFA authenticator and recovery code for my original Auth0 administrator account. I am using a separate Auth0 account to request assistance, but I cannot send a dire… --- ## [Free tenant ha-vik: application entity count stuck after delete (too\_many\_entities)](https://community.auth0.com/t/free-tenant-ha-vik-application-entity-count-stuck-after-delete-too-many-entities/205283)
**Author:** [@anaisabel.dehoz](https://community.auth0.com/u/anaisabel.dehoz)\ **Replies:** 0\ **Last updated:** [November 11, 2026, 2:13pm UTC](https://community.auth0.com/t/free-tenant-ha-vik-application-entity-count-stuck-after-delete-too-many-entities/205283 "2026-11-11T14:13:22Z")
Tenant: ha-vik (ha-vik.eu.auth0.com, EU, Free) POST https://ha-vik.eu.auth0.com/api/v2/clients returns 403 errorCode: too\_many\_entities message: You reached the limit of entities of this type for this tenant. The das… --- ## [Lost MFA Authenticator and Recovery Codes – Request for Support Assistance](https://community.auth0.com/t/lost-mfa-authenticator-and-recovery-codes-request-for-support-assistance/205242)
**Author:** [@sebas93cay](https://community.auth0.com/u/sebas93cay)\ **Replies:** 1\ **Last updated:** [November 10, 2026, 5:59pm UTC](https://community.auth0.com/t/lost-mfa-authenticator-and-recovery-codes-request-for-support-assistance/205242 "2026-11-10T17:59:53Z")
Hi Auth0 Support Team, I’ve lost access to both my MFA authenticator and recovery codes, and I’m now unable to log in to my Auth0 accounts. I’m reaching out here to request assistance from @support with recovering acce… --- ## [Lost admin MFA](https://community.auth0.com/t/lost-admin-mfa/205225)
**Author:** [@reki.hase](https://community.auth0.com/u/reki.hase)\ **Replies:** 1\ **Last updated:** [November 10, 2026, 5:59pm UTC](https://community.auth0.com/t/lost-admin-mfa/205225 "2026-11-10T17:59:28Z")
@support I’ve lost my paid admin account’s MFA. please let me see how to solve it. --- ## [Auth0 owner account email verification not sending verification emails](https://community.auth0.com/t/auth0-owner-account-email-verification-not-sending-verification-emails/201744)
**Author:** [@tstalter](https://community.auth0.com/u/tstalter)\ **Replies:** 4\ **Last updated:** [November 10, 2026, 4:01pm UTC](https://community.auth0.com/t/auth0-owner-account-email-verification-not-sending-verification-emails/201744 "2026-11-10T16:01:59Z")
I am unable to add team members or create support tickets. There is a warning message that my email is not verified. I request to verify but I never receive a verification email. I tried multiple browsers and incognit… --- ## [Error! You don't have permissions to access the resource](https://community.auth0.com/t/error-you-dont-have-permissions-to-access-the-resource/205208)
**Author:** [@the.dark.prince](https://community.auth0.com/u/the.dark.prince)\ **Replies:** 2\ **Last updated:** [November 10, 2026, 1:12am UTC](https://community.auth0.com/t/error-you-dont-have-permissions-to-access-the-resource/205208 "2026-11-10T01:12:36Z")
I am the owner of my Auth0 tenant, but any time I try to click any of the items in the sidebar on the Auth0 Dashboard, or try to create an application or anything else, I get the following error: “Error! You don’t have … --- ## [Cannot complete signup: 404 after account type selection and BadRequestError](https://community.auth0.com/t/cannot-complete-signup-404-after-account-type-selection-and-badrequesterror/205184)
**Author:** [@desvayneixarnaud](https://community.auth0.com/u/desvayneixarnaud)\ **Replies:** 1\ **Last updated:** [November 9, 2026, 11:39pm UTC](https://community.auth0.com/t/cannot-complete-signup-404-after-account-type-selection-and-badrequesterror/205184 "2026-11-09T23:39:19Z")
Hello, I cannot complete the initial Auth0 setup for my project, Navukio. After signing in, selecting Personal or Company, or completing the country selection, redirects me to an Auth0 404 page. This happens with both … --- ## [Native Android PKCE returns wrong access-token audience despite explicit audience and active user-delegated grant](https://community.auth0.com/t/native-android-pkce-returns-wrong-access-token-audience-despite-explicit-audience-and-active-user-delegated-grant/205173)
**Author:** [@cattleweight-auth](https://community.auth0.com/u/cattleweight-auth)\ **Replies:** 1\ **Last updated:** [November 9, 2026, 2:59pm UTC](https://community.auth0.com/t/native-android-pkce-returns-wrong-access-token-audience-despite-explicit-audience-and-active-user-delegated-grant/205173 "2026-11-09T14:59:32Z")
Hello Auth0 Community, I’m investigating unexpected access token audience behavior in a native Android application using Auth0 Authorization Code Flow with PKCE (S256). The application needs separate access tokens for … --- ## [Recover access to original Auth0 tenant](https://community.auth0.com/t/recover-access-to-original-auth0-tenant/205175)
**Author:** [@daviddesh](https://community.auth0.com/u/daviddesh)\ **Replies:** 1\ **Last updated:** [November 9, 2026, 2:52pm UTC](https://community.auth0.com/t/recover-access-to-original-auth0-tenant/205175 "2026-11-09T14:52:10Z")
I received Auth0 welcome correspondence on October 5, 2026, and another email on October 9, 2026, explicitly identifying this tenant. However, when I sign in to Auth0, my dashboard displays a different tenant: The orig… --- ## [Is Auth0 affected by CVE-2026-98432?](https://community.auth0.com/t/is-auth0-affected-by-cve-2026-98432/205097)
**Author:** [@Shinya](https://community.auth0.com/u/Shinya)\ **Replies:** 2\ **Last updated:** [November 9, 2026, 4:47am UTC](https://community.auth0.com/t/is-auth0-affected-by-cve-2026-98432/205097 "2026-11-09T04:47:38Z")
We are currently assessing the potential impact of CVE-2026-98432, a Linux kernel vulnerability, on the services we use. Does anyone know whether Auth0 or its underlying infrastructure is affected by CVE-2026-98432? If… --- ## [Minimum permissions required to view SCIM logs](https://community.auth0.com/t/minimum-permissions-required-to-view-scim-logs/205006)
**Author:** [@lucho](https://community.auth0.com/u/lucho)\ **Replies:** 3\ **Last updated:** [November 6, 2026, 10:11am UTC](https://community.auth0.com/t/minimum-permissions-required-to-view-scim-logs/205006 "2026-11-06T10:11:35Z")
What are the minimum set of permissions required to view SCIM operation logs in the Auth0 dashboard? We’ve noticed that the only way for someone in our team to see SCIM operations in the logs is to be an Admin. Is that … --- ## [Super admin user is no longer in the organization](https://community.auth0.com/t/super-admin-user-is-no-longer-in-the-organization/204898)
**Author:** [@suporte](https://community.auth0.com/u/suporte)\ **Replies:** 3\ **Last updated:** [November 6, 2026, 10:06am UTC](https://community.auth0.com/t/super-admin-user-is-no-longer-in-the-organization/204898 "2026-11-06T10:06:44Z")
Hello! The super admin user ended up being removed from the account, now there are only two admin users, but they can’t add another account or change their own email. Is it possible to fix this? --- ## [ACUL: blank white screen between screens (login-id → login-password) in Safari and Firefox, but not in Chrome/Edge](https://community.auth0.com/t/acul-blank-white-screen-between-screens-login-id-login-password-in-safari-and-firefox-but-not-in-chrome-edge/205096)
**Author:** [@robert.huo](https://community.auth0.com/u/robert.huo)\ **Replies:** 1\ **Last updated:** [November 6, 2026, 10:04am UTC](https://community.auth0.com/t/acul-blank-white-screen-between-screens-login-id-login-password-in-safari-and-firefox-but-not-in-chrome-edge/205096 "2026-11-06T10:04:01Z")
Hi everyone, We’re building our login experience with Advanced Customizations for Universal Login (ACUL) using React (@auth0/auth0-acul-react), with the identifier-first flow (login-id → login-password). We’re seeing a … --- ## [When can email\_verified be removed or reset on a user created through an enterprise SAML connection with Organizations?](https://community.auth0.com/t/when-can-email-verified-be-removed-or-reset-on-a-user-created-through-an-enterprise-saml-connection-with-organizations/205076)
**Author:** [@vignesh.ramalingam](https://community.auth0.com/u/vignesh.ramalingam)\ **Replies:** 1\ **Last updated:** [November 5, 2026, 10:49am UTC](https://community.auth0.com/t/when-can-email-verified-be-removed-or-reset-on-a-user-created-through-an-enterprise-saml-connection-with-organizations/205076 "2026-11-05T10:49:29Z")
Context: I user the invitation flow to onboard the user. but only SSO connections have the auto-membership enabled and likely blocked when postlogin deny access based on the email\_verified key. • Users sign in through … --- ## [User notifications for when MFA is changed](https://community.auth0.com/t/user-notifications-for-when-mfa-is-changed/205058)
**Author:** [@michael.tan](https://community.auth0.com/u/michael.tan)\ **Replies:** 1\ **Last updated:** [November 5, 2026, 10:37am UTC](https://community.auth0.com/t/user-notifications-for-when-mfa-is-changed/205058 "2026-11-05T10:37:02Z")
Hello, I’m looking for ways to notify users whenever their MFA options change. Log Streams seemed like a good candidate but I was told our contract with Auth0 seems to have limited this option. Does Auth0 happen to have… --- ## [Request to delete Team: team-e1fk69v (all tenants deleted)](https://community.auth0.com/t/request-to-delete-team-team-e1fk69v-all-tenants-deleted/205037)
**Author:** [@shu\_tanaka](https://community.auth0.com/u/shu_tanaka)\ **Replies:** 3\ **Last updated:** [November 5, 2026, 10:32am UTC](https://community.auth0.com/t/request-to-delete-team-team-e1fk69v-all-tenants-deleted/205037 "2026-11-05T10:32:43Z")
Hi Auth0 Support team, Could you please help delete the following Team? All associated tenants have already been deleted. Thank you! --- ## [Auth0 Universal Login displays unknownErrorDescription instead of alreadyVerifiedDescription when clicking an email verification link for the second time](https://community.auth0.com/t/auth0-universal-login-displays-unknownerrordescription-instead-of-alreadyverifieddescription-when-clicking-an-email-verification-link-for-the-second-time/205025)
**Author:** [@Parshwa](https://community.auth0.com/u/Parshwa)\ **Replies:** 1\ **Last updated:** [November 4, 2026, 2:45pm UTC](https://community.auth0.com/t/auth0-universal-login-displays-unknownerrordescription-instead-of-alreadyverifieddescription-when-clicking-an-email-verification-link-for-the-second-time/205025 "2026-11-04T14:45:27Z")
Hi Auth0 Community, We are using Auth0 for authentication and have implemented the email verification flow during user registration. Our expected behaviour is as follows: When a user registers with their email addre… --- ## [Native application](https://community.auth0.com/t/native-application/205033)
**Author:** [@ronnieshort454](https://community.auth0.com/u/ronnieshort454)\ **Replies:** 1\ **Last updated:** [November 4, 2026, 2:34pm UTC](https://community.auth0.com/t/native-application/205033 "2026-11-04T14:34:10Z")
I’m troubleshooting an Auth0 Native application using Authorization Code Flow with PKCE. The application exists in my Auth0 dashboard, but authentication consistently fails with: invalid\_request: Unknown client I’ve v… --- ## [Free tenant blocked after inactivity: 403 everywhere, can't log in to reactivate or delete it](https://community.auth0.com/t/free-tenant-blocked-after-inactivity-403-everywhere-cant-log-in-to-reactivate-or-delete-it/205034)
**Author:** [@josep-castell](https://community.auth0.com/u/josep-castell)\ **Replies:** 1\ **Last updated:** [November 4, 2026, 2:28pm UTC](https://community.auth0.com/t/free-tenant-blocked-after-inactivity-403-everywhere-cant-log-in-to-reactivate-or-delete-it/205034 "2026-11-04T14:28:12Z")
Hi, My only tenant (EU region, free plan) seems to have been suspended after several months without activity, and I can’t find a way to recover it. On the account’s Tenants page I’m listed as a member with the Admin r… --- ## [Request to Remove Credit Card from Free Plan Account](https://community.auth0.com/t/request-to-remove-credit-card-from-free-plan-account/204981)
**Author:** [@proyectoiaclinical](https://community.auth0.com/u/proyectoiaclinical)\ **Replies:** 1\ **Last updated:** [November 3, 2026, 2:47pm UTC](https://community.auth0.com/t/request-to-remove-credit-card-from-free-plan-account/204981 "2026-11-03T14:47:41Z")
Subject: Request to Remove Credit Card from Free Plan Account Hello Auth0 Support Team, We recently downgraded our Auth0 subscription from B2C Professional ($240/month) to the Free Plan ($0/month). Our organization is… --- ## [Need help recovering admin access to an existing Auth0 tenant](https://community.auth0.com/t/need-help-recovering-admin-access-to-an-existing-auth0-tenant/204979)
**Author:** [@support42](https://community.auth0.com/u/support42)\ **Replies:** 1\ **Last updated:** [November 3, 2026, 2:44pm UTC](https://community.auth0.com/t/need-help-recovering-admin-access-to-an-existing-auth0-tenant/204979 "2026-11-03T14:44:37Z")
Hello, I need assistance recovering administrative access to an existing Auth0 tenant that is currently in production. I still have access to my Auth0 account, but I can no longer access the tenant I need to manage. I … --- ## [Account Blocked & Password Reset Emails Not Arriving (Locked Out)](https://community.auth0.com/t/account-blocked-password-reset-emails-not-arriving-locked-out/204972)
**Author:** [@loncameron](https://community.auth0.com/u/loncameron)\ **Replies:** 1\ **Last updated:** [November 3, 2026, 2:41pm UTC](https://community.auth0.com/t/account-blocked-password-reset-emails-not-arriving-locked-out/204972 "2026-11-03T14:41:58Z")
Hello Auth0 Support, I am completely locked out of my primary developer account. When I try to log in, I get the error: “Your account has been blocked after multiple consecutive login attempts.” To make matters worse, … --- ## [Lost Team Owner Access Recovery Request](https://community.auth0.com/t/lost-team-owner-access-recovery-request/204959)
**Author:** [@michael.beavers](https://community.auth0.com/u/michael.beavers)\ **Replies:** 1\ **Last updated:** [November 3, 2026, 2:40pm UTC](https://community.auth0.com/t/lost-team-owner-access-recovery-request/204959 "2026-11-03T14:40:48Z")
Hello, I am on the free tier and accidentally deleted the original Team Owner account from my tenant. Because of this, my remaining administrator account is locked out of the Teams dashboard and cannot add any new member… --- ## [Account Deletion](https://community.auth0.com/t/account-deletion/204931)
**Author:** [@jeajea237](https://community.auth0.com/u/jeajea237)\ **Replies:** 1\ **Last updated:** [November 2, 2026, 7:09am UTC](https://community.auth0.com/t/account-deletion/204931 "2026-11-02T07:09:20Z")
ubject: Request for account deletion Hi , I have deleted all the tenants associated with my account. Could you please permanently delete my Auth0 account and all associated data? Thank you. --- ## [Native Sign in with Apple apple-authz-code returns invalid\_client, but direct Apple exchange succeeds](https://community.auth0.com/t/native-sign-in-with-apple-apple-authz-code-returns-invalid-client-but-direct-apple-exchange-succeeds/203876)
**Author:** [@trevormarr](https://community.auth0.com/u/trevormarr)\ **Replies:** 5\ **Last updated:** [October 30, 2026, 7:08pm UTC](https://community.auth0.com/t/native-sign-in-with-apple-apple-authz-code-returns-invalid-client-but-direct-apple-exchange-succeeds/203876 "2026-10-30T19:08:34Z")
I’m troubleshooting native Sign in with Apple with Auth0 and have isolated the failure to Auth0’s server-side exchange with Apple. Auth0 tenant: o---us.auth0.com Auth0 application client ID: O---f Apple connection ID: … --- ## [Ho bisogno di aiuto](https://community.auth0.com/t/ho-bisogno-di-aiuto/204889)
**Author:** [@valzgris](https://community.auth0.com/u/valzgris)\ **Replies:** 1\ **Last updated:** [October 30, 2026, 4:13pm UTC](https://community.auth0.com/t/ho-bisogno-di-aiuto/204889 "2026-10-30T16:13:56Z")
Ho l’attività bloccata perchè non riesco a entrare nel tenant corretto dove vi sono tutte le nostre impostazioni dei plugin di ChatGPT --- ## [I cannot access the original tenant](https://community.auth0.com/t/i-cannot-access-the-original-tenant/204884)
**Author:** [@valzgris](https://community.auth0.com/u/valzgris)\ **Replies:** 1\ **Last updated:** [October 30, 2026, 4:09pm UTC](https://community.auth0.com/t/i-cannot-access-the-original-tenant/204884 "2026-10-30T16:09:47Z")
Google login requires an authenticator code, but I have neither the configured authenticator nor a recovery code. The same issue prevents access to the Support Center. Another login takes me to a different US-5 developm… [Next page](https://community.auth0.com/c/help/6.md?page=1)